# Senior Engineering Manager (Hands-on) - Offer **Company:** [Alan](https://scaleengineer.com/companies/alan) Lead the Offer Area engineering team at Alan as a hands-on Senior Engineering Manager, driving architectural decisions for a multi-country insurance stack that powers offer creation, contract lifecycle management, and AI-assisted underwriting across 40K+ companies. This role combines hands-on technical leadership with strategic responsibility for team growth, technical excellence, and direct business impact in a rapidly scaling healthtech company serving 1M+ members across France, Spain, Belgium, and Canada. **Role:** Engineering Manager **Seniority:** Senior **Locations:** Paris, France **Salary:** 95000–145000 EUR [Apply](https://jobs.ashbyhq.com/alan/88c0bbe1-ec12-4d7b-97f1-cff384e4208f) Canonical: https://scaleengineer.com/jobs/alan/senior-engineering-manager-hands-on-offer --- ## Responsibilities - Lead Engineering Excellence & Architecture: Establish and enforce technical standards, guide architectural decisions for the multi-country Core Stack, and make strategic calls on technology choices that shape how Alan sells insurance for the next decade; stay hands-on by shipping code, reviewing PRs, and contributing to critical features - Build & Scale the Engineering Team: Hire, onboard, mentor, and develop high-performing engineers; shape team composition by balancing technical depth with specialized skills; foster psychological safety and a culture of continuous learning that develops both people and products - Drive Product & Technical Strategy: Partner with Product, Sales, and Operations teams as a technical equal to shape the Offer Area roadmap, articulate trade-offs clearly, and commit realistic delivery plans; ensure technical feasibility of business initiatives like Life & Disability expansion and AI-assisted underwriting - Own Offer Lifecycle Systems: Lead the engineering efforts for offer creation, contract lifecycle management, pricing engines, and AI-assisted tools that power sales operations; ensure these systems scale across multiple countries while maintaining compliance and data integrity - Enable Multi-Country Expansion: Architect and execute the migration of country-specific systems to a unified Core Stack; handle local regulatory variations, support market expansion into new segments, and lift technical blockers for other teams like Claims and Billing - Operationalize AI & LLM Products: Lead the development and production rollout of AI-native underwriting capabilities, including smart pricing alternatives, real-time guardrails, and compliance automation; establish monitoring, governance, and quality standards for AI-assisted features - Lead Incident Response & Operational Excellence: Shape incident response processes, postmortem culture, and on-call practices as the system scales; establish observability, alerting, and reliability standards that protect Alan's core insurance operations - Collaborate Across the Organization: Work closely with Claims, Billing, Business Operations, and other engineering teams to ensure the Offer Area stack enables growth, maintains data consistency, and supports seamless upstream/downstream dependencies ## Requirements ### education - {"name":"Computer Science or Related Field","description":"Bachelor's degree in Computer Science, Software Engineering, or equivalent professional experience demonstrating strong foundational software engineering knowledge"} ### technical - {"name":"Modern Development Practices","description":"Fluency in current software development methodologies, version control systems, CI/CD pipelines, and testing frameworks"} - {"name":"Scalable Architecture Design","description":"Ability to design and implement microservices, distributed systems, or modular architectures that scale across multiple deployments or regions"} - {"name":"AI/ML Integration","description":"Understanding of integrating AI models, LLMs, and machine learning components into production systems with proper monitoring and governance"} - {"name":"Backend Systems","description":"Strong foundation in backend development, databases, APIs, and distributed systems architecture"} ### experience - {"name":"Team Leadership","description":"Minimum 3 years managing engineering teams with a proven track record of developing high performers and creating environments of psychological safety and continuous learning"} - {"name":"Technical Leadership","description":"Demonstrated ability to guide architectural decisions, establish quality standards, and mentor engineers in building scalable, maintainable systems"} - {"name":"Product Collaboration","description":"Experience partnering with product, business, and operations teams to shape strategy, negotiate trade-offs, and deliver customer value"} - {"name":"Production AI/LLM Systems","description":"Hands-on experience shipping AI or LLM systems to production, including understanding of deployment, monitoring, and operational challenges"} ## Skills ### required - {"name":"Engineering Leadership","description":"3+ years of experience leading and growing high-performing engineering teams, with proven ability to develop talent, build psychological safety, and establish high technical standards"} - {"name":"Software Architecture","description":"Demonstrated experience establishing engineering excellence standards, guiding architectural decisions, and managing technical complexity across multiple services or product domains"} - {"name":"Hands-On Development","description":"Active participation in code review and regular shipping of production code; comfort with modern development practices and current tooling"} - {"name":"AI/LLM Product Experience","description":"First-hand experience shipping AI or LLM products to production environments, with understanding of practical implementation challenges"} - {"name":"Cross-Functional Leadership","description":"Ability to partner with product, business operations, and other functions as a true equal; skill in shaping roadmaps, naming trade-offs honestly, and committing realistic delivery plans"} - {"name":"Complex Domain Modeling","description":"Experience translating complex, regulated business domains into clean, scalable software architectures; comfort with insurance, fintech, or similarly complex domains"} ### preferred - {"name":"Founder Experience","description":"Background as an ex-founder or early-stage startup experience, bringing autonomy and ownership mindset to team and product decisions"} - {"name":"Multi-Country Product Scaling","description":"Experience building and scaling products across multiple regions or countries with different regulatory requirements"} - {"name":"Insurance Technology Domain Knowledge","description":"Understanding of insurance operations, underwriting workflows, contract lifecycle management, and regulatory compliance in healthcare or insurance"} - {"name":"Healthcare Technology Experience","description":"Background shipping healthcare products with exposure to regulatory requirements, compliance considerations, or health-specific technical challenges"} - {"name":"AI-Assisted Development Tools","description":"Hands-on experience with modern AI coding assistants and tools for developer productivity"} ## Tech stack ### tools - {"name":"Kubernetes","description":"Container orchestration for managing multi-country deployments and scaling"} - {"name":"GitHub/Git","description":"Version control and collaboration platform"} - {"name":"CI/CD Pipelines","description":"Automated testing, deployment, and rollback capabilities for safe multi-region releases"} - {"name":"Monitoring & Observability","description":"Tools like Datadog, New Relic, or similar for tracking system health, performance, and insurance business metrics"} - {"name":"AI-Assisted Development","description":"GitHub Copilot, Cursor, or equivalent tools for modern development productivity"} ### others - {"name":"Multi-Tenancy Architecture","description":"Systems supporting multiple countries, customers, and regulatory domains within a unified codebase"} - {"name":"Real-Time Pricing Engines","description":"Complex algorithmic systems calculating insurance quotes in milliseconds with compliance rules"} - {"name":"Compliance & Regulatory Systems","description":"Audit logging, compliance tracking, and data governance for regulated healthcare insurance operations"} - {"name":"LLM Integration & Prompt Engineering","description":"Integrating large language models for insurance underwriting assistance, contract analysis, and pricing recommendations"} ### databases - {"name":"PostgreSQL","description":"Primary relational database for insurance operations, contracts, pricing, and compliance audit trails"} - {"name":"Redis","description":"Caching and real-time data layer for pricing engines and offer builders"} ### languages - {"name":"TypeScript/Node.js","description":"Primary backend language for Alan's modern insurance stack and API services"} - {"name":"Python","description":"Used for AI/ML model development, data processing, and LLM integration pipelines"} - {"name":"SQL","description":"Critical for complex data modeling in multi-country insurance operations with regulatory compliance requirements"} - {"name":"GraphQL","description":"API layer technology supporting flexible querying for complex insurance product structures"} ### frameworks - {"name":"React/Next.js","description":"Frontend framework for Sales tools, offer builder UI, and admin dashboards"} - {"name":"LLM Frameworks","description":"LangChain, OpenAI APIs, or similar tools for AI-assisted underwriting and insurance guidance features"} - {"name":"Backend Frameworks","description":"Modern Node.js frameworks or equivalents for building scalable API services"} ## Benefits ### benefits - {"name":"Equity & Stock Options","description":"Participate in company growth through stock options as part of Alan's ownership culture"} - {"name":"Flexible Work Arrangement","description":"Remote-friendly options with collaboration-focused office spaces in Paris, Madrid, Barcelona, Brussels, and Montreal"} - {"name":"Professional Development","description":"Continuous learning budget, access to coaching and mentorship programs, and investment in team skill development"} - {"name":"Comprehensive Health Coverage","description":"Full access to Alan's health insurance platform, including preventative care, mental health support, and telemedicine services"} - {"name":"Competitive Vacation","description":"Generous time off policy supporting work-life balance and rest"} - {"name":"Healthcare Innovation Culture","description":"Work on mission-driven healthcare technology solving real-world problems affecting millions of people across Europe"} ## Compensation - **max:** 145000 - **min:** 95000 - **currency:** EUR - **stockOptions:** true ## Interview process ### steps - {"name":"Initial Screening Call","description":"30-minute conversation with Alan's Talent team to discuss your background, leadership philosophy, and interest in the Offer Area mission; opportunity to ask early questions about team structure and technical challenges"} - {"name":"Technical & Leadership Deep Dive","description":"90-minute session with the current VP Engineering or senior technical leader; discussion of your approach to architecture decisions, team scaling, hands-on coding practices, and experience shipping AI/LLM products; may include architectural problem scenarios"} - {"name":"Cross-Functional Stakeholder Meeting","description":"60-minute conversation with Product, Business Operations, or Sales leaders; discussion of partnership models, roadmap trade-offs, and understanding of insurance domain complexity and business impact"} - {"name":"Offer Area Team Meeting","description":"Informal session with current members of the Offer Area engineering team to discuss technical direction, team culture, and your leadership style; opportunity to get candid feedback on team dynamics"} - {"name":"Final Executive Round","description":"30-45 minute conversation with Alan's Chief Technology Officer or leadership team; discussion of long-term technical vision, scaling strategy, and organizational impact"} - {"name":"Offer & Negotiation","description":"Alan's Talent team works with you on compensation, equity, start date, and onboarding plan; potential for flexible arrangements depending on location preferences"} ## Full description ## **Health can’t wait**. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the **new standard in prevention insurance.** Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a **global leading company, with a** [**unique culture**](https://alan.com/en/careers). We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. # 🤖 The Offer Area **We’re the engine that decides what Alan sells, at what price, and on what terms.** Every Alan member, from a 3-person startup to a public administration body with 200K+ collaborators is covered by an offer that our area designed, priced, contracted and renews every year. We own the whole offer lifecycle for several kind of services (health insurance, life & disability insurance, employee benefits) across 4 countries. We manage an incredible business complexity and diversity in a scalable way, and most importantly, we empower others to act autonomously on it: * **Offer creation:** Enabling Sales to build compliant and relevant offers themselves in minutes, with a real-time pricer and AI assistance, without waiting days for an actuary. * **Contract Lifecycle:** Not only signing a contract in one go and writing the settings that become the source of truth for the rest of Alan, but also providing Business Ops with the tools they need to pilot over the years a portfolio of 100K+ contracts * **Enabling growth:** We’re at the root of Alan’s Insurance stack. Our technical decisions have a long reach: Claims, Billing and many other teams depends on us. We are key to lift blockers and enable the opening of new segments or markets. # 🚀 What you'll build and who you'll work with * 🌍 **One insurance stack for every country.** We're replacing country-by-country code with a shared "Core Stack": one set of shared rules, with room for local differences. Spain already runs on it, and we’re now tackling France. The architecture decisions you make will shape how Alan sells insurance for the next 10 years. ([How we made our offer builder global](https://medium.com/alan/how-we-refactored-one-of-our-most-used-data-models-33cadaf31313)) * 🤖 **AI-native underwriting.** Insurance is complex, and most insurers need actuaries on every quote. We empower our Sales to build compliant and relevant offers themselves in minutes. AI-assisted smart alternatives, price explanations, pitching and more are already in the Sales hands, and there’s much more to build. * 🛡️ **Life & Disability as a first-class product**: We’re bringing this historically smaller product at Alan to the same level of maturity as Health, with first class member XP, Ops and enabling access to a much wider population. * 🧑‍🚀 **A growing team.** You'll hire it, shape it, and decide what it works on. Talent density, onboarding, feedback, and the mix of skills the area needs are yours to own. * 🛡️ **Technical direction and operational excellence.** Architecture calls, quality standards and shaping the organization and incident response as we scale to more countries. And you stay hands-on: at Alan, engineering leaders are expected to build. # ⚡ Why this role is special * **Dual impact**: Shape both technical excellence and team growth, engineers become better while building better products * **Leadership growth**: Influence engineering culture, mentor future leaders, and drive technical strategy that shapes the future of healthcare delivery * **Your users sit next to you**: Hundred of Alaners use what your team ships every day. The feedback loop between building and impact is very short, which allows you to iterate and move quickly. * **Complex domain, simple software:** Regulated domain, many countries, many segments… The job is to model a messy real world into a stack that stays simple and easy to extend. * **Direct business impact.** We own pricing, contract lifecycle and Sales tooling. We have a direct impact on Alan’s margin and growth. # 🔍 What we're looking for We're looking for an engineering leader who gets excited about building state-of-the-art AI systems and applying them to real-world, high-stakes problems in healthcare. ## Leadership experience * 3+ years leading engineering teams, with a track record of building high performers. * You partner with other product functions as a true equal: you shape the roadmap, name trade-offs honestly, and help the team commit to what it can actually deliver. ## Technical foundations * Experience establishing engineering excellence standards, with the ability to guide architectural decisions. * First-hand experience shipping AI or LLM products to production is a big plus. * You're excited and eager to keep writing code. You still review it, and you still ship some yourself. * Comfortable with modern development practices and AI-assisted development tools. ## What we value * Curious, self-starting, humble, collaborative, and eager to grow. * You develop people as much as you develop products. * Ex-founders are typically a great fit in our team. ## Mission alignment * Healthcare technology and innovation excite you * You understand that great engineering teams are built on psychological safety and continuous learning But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! # 🎯 Important note: we hire people, not roles. If you're excited about this opportunity but don't check every box, **we'd love to hear from you**. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. **If you identify yourself as a woman**: Did you know that research shows women often apply only when meeting 100% of requirements? **Remember, this is just a guide, not a checklist.** We'll be thrilled to receive your application! 🔖 Check out our [About Alan](https://alan.com/about) and [Career](https://alan.com/careers) pages, as well as our [Medium](https://medium.com/alan), [blog](https://blog.alan.com/) and [Glassdoor page](https://www.glassdoor.com/Overview/Working-at-Alan-EI%5FIE1696043.11,15.htm) for more info.