# Jobs at Mapbox

Open engineering roles at Mapbox.

- [Techincal Support Engineer I](https://scaleengineer.com/jobs/mapbox/techincal-support-engineer-i)
  - Technical Support Engineer I at Mapbox provides comprehensive customer support for the industry-leading real-time location platform, assisting over 4 million developers with complex geospatial solutions, APIs, and mapping services. This role combines technical troubleshooting, customer advocacy, and cross-functional collaboration to improve customer experience and drive product improvements. You'll work independently on support tickets, analyze customer feedback patterns, and partner with engineering teams to escalate critical issues while maintaining 24/7 on-call availability.
- [Security Engineer II](https://scaleengineer.com/jobs/mapbox/security-engineer-ii)
  - Join Mapbox's Security & Compliance team as a Security Engineer II to build secure-by-default systems across a global AWS-native infrastructure serving 4+ million developers. In this role, you'll conduct comprehensive AWS security reviews, perform in-depth application security code reviews, operate custom-built security tooling, and partner with product teams to embed security into their infrastructure and design processes. This position requires 5+ years of product/application security experience, deep AWS expertise across services like GuardDuty and CloudTrail, and proficiency in programming languages such as Python, JavaScript, or TypeScript.