# Software Engineer, Engineering Platform
**Company:** [Ramp](https://scaleengineer.com/companies/ramp)
Ramp is seeking a highly skilled Software Engineer for their Engineering Platform team, focused on building critical infrastructure that enables 300+ engineers to work efficiently and innovatively. The role involves creating sophisticated developer tooling, improving CI/CD pipelines, and developing AI-native reliability systems that empower engineering productivity and system resilience.
**Role:** Software Engineer
**Seniority:** Senior
**Locations:** New York, NY (HQ)
**Salary:** 246900–339500 USD
[Apply](https://jobs.ashbyhq.com/ramp/198150d6-789a-4ef8-999f-93a49656d4f1)
Canonical: https://scaleengineer.com/jobs/ramp/software-engineer-engineering-platform
---
## Responsibilities

- Developer Infrastructure: Build and maintain systems that enhance engineering team productivity, including merge queues, deployment pipelines, and development tooling
- Incident Management: Lead comprehensive incident resolution from root cause diagnosis to prevention strategies
- Service Golden Paths: Design standardized infrastructure templates for services to reduce redundant work
- Developer Tooling: Manage and optimize developer tools ecosystem including dev portal, monitoring, and deployment systems
- Performance Optimization: Measure and improve software development lifecycle metrics like PR throughput and defect rates
- AI Infrastructure: Develop AI-native reliability tools and create infrastructure supportive of autonomous coding agents

## Requirements

### education

- {"name":"Computer Science","description":"Bachelor's degree in Computer Science, Software Engineering, or related technical field preferred"}

### technical

- {"name":"Infrastructure Experience","description":"Proven track record of building CI/CD and platform systems at meaningful scale"}
- {"name":"Production Troubleshooting","description":"Deep understanding of diagnosing infrastructure-level production failures"}

### experience

- {"name":"System Design","description":"Demonstrated ability to think holistically about complex technical systems and interactions"}
- {"name":"Developer Productivity","description":"Experience improving engineering workflows and reducing systemic friction"}

## Skills

### required

- {"name":"Systems Thinking","description":"Ability to understand complex system interactions and infrastructure dynamics"}
- {"name":"CI/CD Infrastructure","description":"Experience building and operating developer tooling and platform systems at scale"}
- {"name":"Production Debugging","description":"Proficiency in diagnosing infrastructure-layer production failures"}
- {"name":"Software Architecture","description":"Strong understanding of architectural design principles and trade-offs"}

### preferred

- {"name":"Python","description":"Programming language experience"}
- {"name":"Temporal","description":"Workflow orchestration framework"}
- {"name":"Kafka","description":"Distributed event streaming platform"}
- {"name":"PostgreSQL","description":"Relational database management"}
- {"name":"Redis","description":"In-memory data structure store"}

## Tech stack

### tools

- {"name":"Buildkite","description":"Continuous integration and deployment platform"}
- {"name":"LaunchDarkly","description":"Feature flag management"}
- {"name":"Datadog","description":"Monitoring and observability platform"}
- {"name":"AWS","description":"Cloud infrastructure services"}

### others

- {"name":"Kafka","description":"Distributed event streaming platform"}
- {"name":"Cloudflare","description":"Content delivery and security network"}

### databases

- {"name":"PostgreSQL","description":"Primary relational database"}
- {"name":"Redis","description":"In-memory caching and data store"}

### languages

- {"name":"Python","description":"Primary programming language for backend development"}

### frameworks

- {"name":"Temporal","description":"Workflow orchestration framework"}

## Benefits

### benefits

- {"name":"Health Insurance","description":"100% coverage for medical, dental, and vision insurance"}
- {"name":"Retirement","description":"401k with employer match"}
- {"name":"Flexible PTO","description":"Unlimited paid time off"}
- {"name":"Fertility Support","description":"Up to $10,000 annual fertility healthcare reimbursement"}
- {"name":"Wellness","description":"Health and wellness stipend"}
- {"name":"Home Office","description":"Centralized home office equipment ordering"}
- {"name":"Travel","description":"Budget for intra-office travel"}
- {"name":"Relocation","description":"Support for relocating to NYC or SF"}

## Compensation

- **max:** 339500
- **min:** 246900
- **currency:** USD
- **stockOptions:** true

## Interview process

### steps

- {"name":"Initial Screening","description":"Resume and background review"}
- {"name":"Technical Phone Screen","description":"Discussion of technical experience and system design capabilities"}
- {"name":"Onsite/Virtual Interviews","description":"Multiple technical and cultural interviews assessing system thinking and problem-solving skills"}
- {"name":"System Design Challenge","description":"In-depth evaluation of infrastructure and architectural design capabilities"}

## Full description
# **About Ramp**

Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $100B in annualized spend flows in and out of 50,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.

The problems are high-stakes, data-dense, and unforgiving.

We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.

The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.

If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.

**About the Role**

The Engineering Platform team owns the systems that let 300+ engineers move fast without breaking things — and fix things fast when they do break. You're not building features for customers. You're building the factory that builds the product: CI/CD pipelines, merge queues, dev deploy infrastructure, golden paths for services, on-call tooling, and the AI-native layer that makes all of it work in an agentic world.

When something is slow, you feel it. When something is broken, you own it end to end — diagnosis, fix, postmortem, prevention. This is high-leverage, high-ownership infrastructure work at a company that moves fast enough to make the problems interesting.

**What You'll Do**

* Build systems that make 300 engineers faster — merge queues, dev deploys, CI/CD, Smart Reviewer, stack tooling — and own the blast radius when things slow down
* Lead important incidents end-to-end: diagnose root cause (DB serialization failures, Redis latency spikes, Temporal timeouts), fix it, write the postmortem, and prevent the next one
* Design golden paths for services — API, DB migrations, Kafka, Temporal, secrets — so teams can spin up infrastructure without reinventing the wheel every time
* Own the full dev tooling surface: Devportal, Graphite, Buildkite, Inspect, dev deploys, LaunchDarkly, Datadog — and understand how they interact under pressure
* Treat the SDLC as a factory: measure PR throughput, CI/CD end-to-end time, and defect rates, then fix the bottlenecks instead of just monitoring them
* Turn recurring developer friction — flaky tests, spicy migrations, ECR credential expiry, devtool onboard failures — into one-time fixes, not on-call rituals
* Build agent-friendly infrastructure: golden paths, documentation, and tooling so AI coding agents can execute tasks correctly without a human untangling Temporal, migrations, or feature flags
* Build AI-native reliability tooling — on-call automation, review agents, autonomous testing — and design clean handoffs from AI investigation to human-authorized action
* Think at the system level about tech debt: feature flag cleanup, dead code deletion, punchlist orchestration — because dead code confuses agents and humans equally

**What We're Looking For**

* You think in systems: you understand how a 400-connection pool cap, a Redis replica for feature flag cache warmup, and a Cloudflare worker change interact under load
* You've built and operated CI/CD infrastructure, developer tooling, or platform systems at meaningful scale
* You're comfortable diagnosing production failures at the infrastructure layer — connection pools, serialization issues, cache misses, distributed timeouts
* You have strong opinions about software architecture and don't confuse them for facts — you know when to ship the 80/20 and when to slow down and design it right
* You use AI as a force multiplier — coding agents, agentic testing, AI-augmented code review — and you're building the infrastructure that makes that possible, not threatened by it
* You care deeply about the reliability of prod, the experience of other engineers, and the quality of what you ship
* Experience with our stack is a plus: Python, Temporal, Kafka, PostgreSQL, Redis, Buildkite, LaunchDarkly, Datadog, AWS

## **Benefits (for U.S.-based full-time employees)**

* 100% medical, dental & vision insurance coverage for you

  * Partially covered for your dependents
  * One Medical annual membership
* 401k (including employer match on contributions made while employed by Ramp)
* Flexible PTO
* Fertility HRA (up to $10,000 per year)
* Parental Leave
* Unlimited AI token usage
* Pet insurance
* Centralized home-office equipment ordering for all employees
* Health and Wellness stipend
* In-office perks: lunch, snacks, drinks, and more
* Budget for intra-office travel
* Relocation support to NYC or SF (as needed)

## **Referral Instructions**

If you are being referred for the role, please contact that person to apply on your behalf.

## **Other notices**

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

_Beware of recruiting scams: Ramp will only contact you through official @_[_Ramp.com_](http://Ramp.com) _email addresses and will never ask for payment or sensitive personal information during the hiring process._

[Ramp Applicant Privacy Notice](https://ramp.com/legal/applicant-privacy-notice)