# Software Engineer, Onboarding **Company:** [Ramp](https://scaleengineer.com/companies/ramp) Ramp is seeking a Software Engineer for its Onboarding team to develop critical infrastructure that powers customer account creation and growth. The ideal candidate will build scalable systems that expand Ramp's market reach, automate decisioning processes, and drive business outcomes through innovative software development in a high-impact, fast-paced fintech environment. **Role:** Software Engineer **Seniority:** Mid **Locations:** New York, NY (HQ) **Salary:** 168000–275100 USD [Apply](https://jobs.ashbyhq.com/ramp/f1b3ca8d-d55f-4159-9a3b-f69ad0d981bc) Canonical: https://scaleengineer.com/jobs/ramp/software-engineer-onboarding --- ## Responsibilities - Customer Onboarding: Own the entire customer journey from discovery to product onboarding - Application Development: Build software to support Ramp's growth and user acquisition - Operational Automation: Scale application decisioning operations through automation and AI assistance - Metric-Driven Development: Drive business outcomes through data-informed software engineering ## Requirements ### education - {"name":"Degree","description":"Bachelor's degree in Computer Science, Software Engineering, or related technical field preferred"} ### technical - {"name":"Development Experience","description":"Minimum 2 years in software development role"} - {"name":"Infrastructure Knowledge","description":"Proficiency with modern development tools and infrastructure"} ### experience - {"name":"Startup Environment","description":"Ability to thrive in fast-paced, iterative technical environments"} - {"name":"Problem-Solving","description":"Strong pragmatic approach to solving complex technical challenges"} ## Skills ### required - {"name":"Software Development","description":"Minimum of 2 years of professional software development experience"} - {"name":"Problem Solving","description":"Ability to develop creative solutions and improvise in challenging scenarios"} - {"name":"Application Development","description":"Experience shipping fast, reliable applications using modern development tools and infrastructure"} ### preferred - {"name":"Python","description":"Experience with Python (Flask) development"} - {"name":"SQL","description":"Proficiency in SQL database interactions"} - {"name":"AI/Machine Learning","description":"Experience with AI/LLMs in production environments"} - {"name":"Fintech","description":"Background in payments, credit underwriting, risk, or compliance"} ## Tech stack ### tools - {"name":"AI Tools","description":"AI and machine learning platforms for automation"} - {"name":"Observability Tools","description":"Modern tooling for system monitoring and performance tracking"} ### others - {"name":"Automation Systems","description":"Rule-based and AI-driven automation platforms"} ### databases - {"name":"SQL","description":"Relational database management and querying"} ### languages - {"name":"Python","description":"Primary programming language for application development"} ### frameworks - {"name":"Flask","description":"Python web framework for building application backends"} ## Benefits ### benefits - {"name":"Flexible PTO","description":"Unlimited paid time off"} - {"name":"Health Insurance","description":"100% medical, dental & vision insurance coverage"} - {"name":"401(k)","description":"Employer-matched retirement contributions"} - {"name":"Fertility Support","description":"Fertility HRA up to $10,000 annually"} - {"name":"Parental Leave","description":"Up to 16 weeks of paid parental leave"} - {"name":"Home Office Support","description":"Centralized home office equipment ordering"} - {"name":"AI Benefits","description":"Unlimited AI token usage"} - {"name":"Travel Budget","description":"Budget for intra-office travel"} ## Compensation - **max:** 275100 - **min:** 168000 - **currency:** USD - **stockOptions:** true ## Interview process ### steps - {"name":"Initial Screening","description":"Phone or video call with recruiting team to assess basic qualifications"} - {"name":"Technical Interview","description":"Detailed technical assessment of coding skills and problem-solving abilities"} - {"name":"Team Interview","description":"Interviews with potential team members to evaluate cultural fit and collaboration skills"} - {"name":"System Design Challenge","description":"In-depth evaluation of architectural and design thinking capabilities"} ## Full description # **About Ramp** Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. # About the Role The Onboarding team owns the product flows and platform that powers all new customer account creation at Ramp. This includes Ramp's application decisioning system that interfaces with our fraud, compliance, and credit underwriting models. As an engineer here, you’ll own workstreams that expand Ramp's total serviceable market and improve the end-to-end customer onboarding experience. You’ll partner with product, data, and design, and work directly with stakeholders across sales, marketing, risk strategy, operations, and finance to accelerate Ramp’s growth. This role offers the opportunity to have an outsized impact on Ramp’s overall growth trajectory. ## What You’ll Do * Build software to grow Ramp to its next millions of users * Scale the output of our application decisioning ops team through automation and AI assistance * Drive business outcomes through metric-driven software development * Own the customer journey from discovering and applying to Ramp through getting approved for and onboarding to the product ## What You Need * Minimum of 2 years of experience in a software development role * Experience shipping fast, reliable applications using modern development tools and infrastructure * Ability to thrive in a fast-paced, constantly improving, start-up environment that focuses on solving problems with iterative technical solutions * Ability to improvise and develop creative solutions when common approaches fail. Strong value of pragmatism over idealism in times of uncertainty * Perpetual curiosity and passion for honing your craft ## Nice-to-Haves * Experience with Python (Flask), SQL, and modern observability tooling * Experience with applying AI/LLMs in production use cases * Fintech or payments experience (credit underwriting, risk, compliance) * Exposure to AI- or rule-based automation systems # Benefits available to all full-time Ramp employees (Global) • Flexible PTO • Unlimited AI token usage • Centralized home-office equipment ordering • Health and wellness stipend • Budget for intra-office travel • Weekly coffee stipend # United States • 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents • One Medical annual membership • 401(k), including employer match on contributions made while employed by Ramp • Fertility HRA (up to $10,000 per year) • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay • Pet insurance • In-office perks: lunch, snacks, drinks, and more • Relocation support to NYC or SF (as needed) # Canada • Group medical, dental, and vision coverage through Sun Life • Life, AD&D, and disability coverage • Fertility drug coverage (up to $4,000 lifetime) • Group Retirement Plan with employer match (RRSP + DPSP) • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay • Employee Assistance Program and virtual care through Lumino Health # United Kingdom • Private medical insurance through Freedom Elite • Virtual GP and at-home care via eMed x Livi • Workplace pension through Penfold, with salary sacrifice option • Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay ## **Referral Instructions** If you are being referred for the role, please contact that person to apply on your behalf. ## **Other notices** Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. _Beware of recruiting scams: Ramp will only contact you through official @_[_Ramp.com_](http://Ramp.com) _email addresses and will never ask for payment or sensitive personal information during the hiring process._ [Ramp Applicant Privacy Notice](https://ramp.com/legal/applicant-privacy-notice)