# Senior Engineering Manager - Consumer Bank
**Company:** [Satispay](https://scaleengineer.com/companies/satispay)
Lead the Consumer Banking domain at Satispay as a Senior Engineering Manager, overseeing 15-25 engineers across 3 teams while driving technical strategy and execution for a platform serving 6.5M users. This role combines hands-on backend expertise in distributed systems and cloud architecture with people leadership, requiring proven ability to manage managers, scale delivery across teams, and operate at the intersection of fintech innovation and regulatory compliance.
**Role:** Engineering Manager
**Seniority:** Senior
**Locations:** Milan, Italy
**Salary:** 97200–125000 EUR
[Apply](https://jobs.ashbyhq.com/satispay/bbe0dade-c817-4fae-9acb-558b5b3910f3)
Canonical: https://scaleengineer.com/jobs/satispay/senior-engineering-manager-consumer-bank
---
## Responsibilities

- Domain Leadership & Strategic Direction: Own the technical and organizational direction of the entire Consumer domain, setting priorities, defining roadmaps, and ensuring alignment between product vision and engineering execution across multiple autonomous teams.
- Multi-Team People Management: Lead, mentor, and develop three direct-report Engineering Managers overseeing 15-25 engineers total, fostering a culture of technical excellence, accountability, and continuous improvement while calibrating performance and identifying growth opportunities.
- Cross-Functional Collaboration: Partner with Product leadership, Staff/Principal Engineers, and peer Engineering Managers to align priorities, resolve cross-team dependencies, define engineering standards, and translate business goals into technical roadmaps.
- Technical Architecture & Standards: Facilitate architectural discussions and guide sound technical decisions across PostgreSQL, Java, Spring Boot, and AWS infrastructure (EC2, ECS, EKS, S3, Lambda, Kinesis), ensuring services are scalable, maintainable, and resilient.
- Delivery Accountability: Own end-to-end execution of complex, cross-team initiatives using Agile methodologies, establishing metrics to improve velocity and quality while managing risks and communicating progress to senior leadership.
- Executive Communication: Keep senior leadership informed on domain progress, blockers, and strategic opportunities, translating technical complexity into clear business-relevant terms while advocating for team resource needs and engineering practices.

## Requirements

### education

- {"name":"Bachelor's Degree in Computer Science or Related Field","description":"Formal qualification in Computer Science, Software Engineering, or related technical discipline, or equivalent demonstrated expertise through professional experience."}

### technical

- {"name":"Distributed Systems & API Design","description":"Expert-level understanding of building robust, scalable distributed systems and RESTful/asynchronous APIs that handle high transaction volumes in financial services contexts."}
- {"name":"Backend Architecture Leadership","description":"Proven ability to architect, evaluate, and guide backend systems using Java, Spring Boot, and PostgreSQL with deep knowledge of production reliability patterns and microservices design."}
- {"name":"Cloud Infrastructure Expertise","description":"Strong hands-on command of AWS services including EC2, ECS, EKS, S3, Lambda, Kinesis, ElasticSearch, and observability tools like Datadog for designing and optimizing cloud-native architectures."}
- {"name":"Agile & Delivery Methodologies","description":"Fluency in Agile frameworks and delivery methodologies, with experience establishing metrics and KPIs to improve team velocity, code quality, and continuous deployment practices."}

### experience

- {"name":"Backend Engineering at Scale","description":"8+ years of hands-on backend engineering experience in high-growth, product-driven environments, with demonstrated expertise in designing and maintaining systems serving millions of users."}
- {"name":"Engineering Management & People Leadership","description":"4+ years managing engineers in fast-paced environments, including at least 2+ years managing other managers, with proven success developing talent, improving team performance, and building inclusive team cultures."}
- {"name":"Fintech & Regulated Environments","description":"Experience building financial products in regulated, high-compliance environments (payments, banking, or investment products), understanding constraints around security, auditability, and regulatory reporting."}
- {"name":"Cross-Team Coordination","description":"Track record of owning initiatives that span multiple teams and domains, managing dependencies, aligning priorities with non-technical stakeholders, and delivering at scale."}

## Skills

### required

- {"name":"Engineering Leadership & Org Design","description":"Ability to structure teams for impact, scale leadership through managers, establish clear ownership, and make organizational decisions that balance autonomy with alignment."}
- {"name":"People Development & Coaching","description":"Strong empathy and mentoring capabilities to develop both individual engineers and managers, with evidence of creating career growth paths and improving performance across diverse skill levels."}
- {"name":"Backend & Cloud Architecture","description":"Deep technical expertise in backend systems design, distributed computing patterns, and cloud infrastructure (AWS) to credibly guide teams and make sound architectural trade-offs."}
- {"name":"Strategic Thinking & Roadmap Planning","description":"Ability to translate business and product strategy into multi-quarter technical roadmaps, anticipate technical debt and scalability challenges, and guide long-term technology direction."}
- {"name":"Communication & Stakeholder Management","description":"Fluency in English with ability to communicate complex technical concepts to both engineers and non-technical stakeholders, present to senior leadership, and build consensus across teams."}
- {"name":"Fintech Domain Knowledge","description":"Genuine passion for financial services and understanding of payments, banking, investment products, compliance requirements, and the technical/business landscape of fintech."}

### preferred

- {"name":"Observability & Incident Management","description":"Experience establishing robust monitoring, alerting, and incident response procedures using tools like Datadog, with focus on reliability engineering in high-stakes financial systems."}
- {"name":"API Design & Rate Limiting","description":"Expertise in designing rate-limited, fault-tolerant APIs and handling payment idempotency, retry logic, and eventual consistency patterns common in fintech systems."}
- {"name":"European Fintech Context","description":"Familiarity with European payment regulations (PSD2, GDPR), EU fintech landscape, and regional market dynamics that inform product and technical strategy."}
- {"name":"Performance Optimization","description":"Demonstrated track record improving system performance, reducing latency, optimizing database queries, and managing infrastructure costs at scale."}
- {"name":"Open Source Contributions","description":"Active participation in open source projects, particularly in Java ecosystem, cloud infrastructure tools, or fintech-adjacent projects, demonstrating technical breadth and community engagement."}

## Tech stack

### tools

- {"name":"Datadog","description":"Observability and monitoring platform for tracking application performance, infrastructure health, and incident detection across the domain's distributed systems."}
- {"name":"Git","description":"Version control system for managing code repositories and supporting collaborative development workflows across teams."}
- {"name":"Docker","description":"Containerization technology underlying deployments to ECS, EKS, and supporting infrastructure-as-code practices."}

### others

- {"name":"AWS EC2","description":"Elastic compute infrastructure for running backend services, with experience in instance sizing, auto-scaling, and cost optimization."}
- {"name":"AWS ECS","description":"Container orchestration service for managing containerized Java applications and microservices in production."}
- {"name":"AWS EKS","description":"Kubernetes-managed service for advanced orchestration, service mesh integration, and managing complex multi-team deployments."}
- {"name":"AWS S3","description":"Object storage for managing application data, logs, backups, and supporting compliance requirements for financial data."}
- {"name":"AWS Lambda","description":"Serverless compute for event-driven workloads, asynchronous processing, and cost-efficient background jobs in the payment processing pipeline."}
- {"name":"AWS Kinesis","description":"Real-time data streaming platform for ingesting transaction events, building analytics pipelines, and supporting financial metrics and monitoring."}
- {"name":"ElasticSearch","description":"Search and analytics engine for transaction history queries, audit logging, and providing customers with fast search across their financial data."}
- {"name":"Agile/Scrum","description":"Methodology for organizing teams, managing sprint cycles, backlog prioritization, and maintaining predictable delivery cadences across the domain."}

### databases

- {"name":"PostgreSQL","description":"Primary relational database for transactional consistency, financial data storage, and compliance with audit requirements in payment systems."}

### languages

- {"name":"Java","description":"Primary backend language for Satispay's Consumer domain services and microservices architecture."}

### frameworks

- {"name":"Spring Boot","description":"Core framework for building scalable, production-grade microservices in the Consumer domain, handling API development and dependency injection."}

## Benefits

### benefits

- {"name":"Comprehensive Health Coverage","description":"Private health insurance for you and your family, plus psychological support through Serenis and access to mental health workshops."}
- {"name":"Equity Compensation","description":"Stock Option Plan enabling you to share in Satispay's growth and success as a key leader in the Consumer domain."}
- {"name":"Financial Support","description":"Meal vouchers for daily nutrition and relocation support if moving countries to join Satispay's Milan headquarters."}
- {"name":"Professional Development","description":"Access to professional development programs, internal mobility opportunities, and language courses through Preply to support continuous growth."}
- {"name":"Flexible Work Arrangements","description":"Unlimited PTO enabling work-life balance, hybrid working policy with 3 days per week in-office (Tuesday, Thursday, plus 1 day of your choice) and flexibility to request additional remote time."}
- {"name":"Family Support","description":"Enhanced parental leave and additional leave for child sickness, recognizing the importance of family commitments."}

## Compensation

- **max:** 125000
- **min:** 97200
- **currency:** EUR
- **stockOptions:** true

## Interview process

### steps

- {"name":"Initial Conversation","description":"Preliminary discussion with Recruiting/People team to understand your background, motivation for joining Satispay, and alignment with the Senior Engineering Manager role and fintech domain."}
- {"name":"Hiring Manager Interview","description":"In-depth conversation with the Director of Engineering or VP Engineering covering your leadership philosophy, approach to managing managers, domain-level strategy thinking, and technical depth in backend/cloud systems."}
- {"name":"Technical Architecture Discussion","description":"Deep-dive with Staff/Principal Engineers and peer managers on how you approach architectural decisions, handle technical trade-offs, and guide teams through complex infrastructure challenges specific to payment systems."}
- {"name":"Culture & Values Alignment","description":"Conversation with team members or other leaders to assess cultural fit with Satispay's mission to empower people through finance, ownership mindset, and commitment to building inclusive teams."}
- {"name":"Compensation & Offer Discussion","description":"Final stage where total compensation package is tailored based on your unique experience, background, and expertise beyond the baseline salary."}

## Full description
**About us**

Traditional banking has never really given you control over your financial life. Satispay exists to change that: to **empower people through finance**. That means making financial services easy and accessible for over 6.5M users. We started with payments, then benefits, investing, cards... and we’re not done. Not even close. We follow the same logic every time: find a real problem, solve it properly, then look for the next one. The destination? To build the most loved financial platform in the world. If you own outcomes rather than tasks, stay close to what users need, and refuse to wait for someone else to fix what's broken — you'll find people here who work exactly in the same way. And together, you'll build something worth being proud of.

**What you'll be doing**

As our Senior Engineering Manager in the Consumer domain, you'll set the technical and organizational direction for an entire domain, empowering millions of users in how they pay, manage money, and access credit.

Here's what that looks like in practice:

* **Lead and grow the Consumer domain –** Own the health and direction of three teams via 3 direct-report Engineering Managers and a Staff Engineer (15–25 engineers total), fostering a culture of technical excellence, accountability, and continuous improvement.
* **People management & mentorship –** Actively invest in coaching and developing reporting managers, calibrating performance across teams, and identifying stretch opportunities for both managers and engineers.
* **Drive domain strategy & technical execution –** Translate product and business goals into a clear, predictable technical roadmap across multiple teams, resolving cross-team dependencies and ensuring reliable execution.
* **Collaborate across domains –** Partner closely with Product leadership, Staff/Principal Engineers, and peer Engineering Managers to align on priorities and define overarching engineering standards.
* **Report up and communicate clearly –** Keep senior leadership informed on domain progress, risks, and blockers, translating technical complexity into clear, business-relevant terms.
* **Architectural guidance –** Facilitate architectural discussions and ensure sound technical decisions are made across PostgreSQL, Java, Spring Boot, AWS infrastructure (EC2/ECS/EKS, S3, AWS Lambda, Kinesis, ElasticSearch) and Datadog.

**Who we're looking for**

This role needs a servant-leader passionate about building high-performing teams of teams, developing other managers, and taking real ownership at the domain level.

* **Engineering Leadership Experience –** 8+ years in backend engineering, with at least 4+ years managing engineers in a fast-paced, product-driven environment, including experience managing other managers.
* **People-First Mindset –** Strong empathy and coaching skills, with a proven track record of developing engineers and managers while fostering an inclusive culture.
* **Backend Expertise & Cloud Architecture –** Strong command of distributed systems and API design to guide multiple teams in building robust, scalable services in high-growth or regulated environments.
* **Delivery Ownership at Scale –** Proven ability to own end-to-end delivery of complex, cross-team initiatives using Agile methodologies and metrics to improve velocity and quality.
* **Clear & Effective Communication –** Fluency in English with the ability to engage comfortably with engineers, non-technical stakeholders, and senior leadership.
* **Fintech & Product Passion –** Genuine interest in fintech and investment products, with an appreciation for building in a regulated, high-trust environment.

Don't worry if you don't tick every box. We believe in the power of different viewpoints and strengths. Your unique perspective is important as we build something special: if you're passionate and can make a difference, we truly encourage you to apply.

**CareAbout: how we support your impact** 

We move fast, and evolution never stops. It’s a fun ride, but it can be challenging. To make sure our people truly thrive, we’re committed to making their lives easier, both in the office and out in the world. That’s why we created CareAbout:

* ❤️ **Health:** private insurance for you and your family, psychological support with Serenis, mental health workshops.
* 💰 **Financial resources:** Stock Option Plan, meal vouchers, relocation support if you’re moving countries.
* ⚙️ **Growth and development:** professional development programs, internal mobility, language courses with Preply.
* 🌱 **Flexibility:** unlimited PTO, hybrid working policy\*, flexible working hours.
* 👨‍👩‍👧 **Family:** enhanced parental leave, additional leave for child sickness.

_\*We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time._  

**Initial salary:** Starting from €97,200.00 gross per annum

This baseline is set using objective, gender-neutral criteria for the role's core requirements. However, we do not believe in putting a ceiling on talent. The final compensation package is tailored according to your unique experience and expertise. If your skills go beyond the standard profile, apply anyway so we can discuss a package that reflects your true value.

**Equal opportunity employer** 

At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs!

**Learn more about us** 

Curious what it's actually like here? Our values and pillars shape how we work every day:[ explore them here](https://www.satispay.com/en-it/work-at-satispay/).

  
_By submitting this application, I acknowledge that I have read and understood the content of the_ [_Privacy Policy_](https://www.satispay.com/en-it/legal-hub/privacy-policy/candidates/)