Alan

Fullstack Software Engineer (x/f/m) - Care Expert Copilot

Alan3 days ago
Location

Anywhere in France, Belgium, Spain

Type

Full Time

Salary

EUR 55,000 – 80,000

Level

Mid

Role

Full Stack Engineer

Posted

Jul 6, 2026

Full TimeMid

The role

Summary

Join Alan as a Full Stack Software Engineer to build the AI-powered customer service platform that revolutionizes healthcare support for 1M+ members. You'll develop intelligent tools that empower care experts to leverage AI assistance, creating seamless handoffs between automated responses and human expertise while directly impacting healthcare accessibility and patient outcomes across Europe.

What you'll do

Build and Maintain AI Agent Control Systems: Design and develop the cockpit interface that allows care experts to steer, correct, and supercharge AI agents, routing member requests intelligently while surfacing critical context at the right moment to enable human-driven decision making.
Develop Full-Stack Features for Member Support Platform: Architect and implement end-to-end features spanning backend APIs and responsive frontend interfaces using React and Python/Flask that handle high-volume member inquiries while maintaining excellent user experience and system reliability.
Design AI-to-Human Handoff Infrastructure: Build scalable systems that seamlessly transfer questions from AI agents to care expert teams, including reply drafting assistance, context management, and expert command systems that enhance rather than replace human expertise.
Implement Scalable Healthcare Data Solutions: Develop robust PostgreSQL databases and backend services that manage sensitive member health information, ensuring data security, regulatory compliance, and performance optimization across 1M+ users.
Optimize System Performance and User Experience: Monitor, profile, and optimize both backend APIs and frontend interfaces to deliver fast response times for urgent member queries, ensuring 50% of questions receive immediate AI-powered answers while maintaining system stability.
Collaborate on Technical Decision-Making: Participate actively in product decisions as part of the engineering team where builders are decision-makers, influencing architecture choices, technology adoption, and feature prioritization aligned with healthcare impact goals.
Mentor Engineers and Lead Technical Initiatives: Share knowledge with team members, review code contributions, lead architectural improvements to the customer service platform, and drive technical excellence within the Support Area engineering team.
Deploy and Own Production Systems: Follow distributed ownership principles by deploying daily changes, monitoring production behavior, addressing issues proactively, and maintaining system reliability for the critical member support infrastructure.

What we look for

Technical

Full-Stack Web Development5+ years of professional experience building scalable software systems across frontend and backend layers, demonstrating proficiency with complete application development lifecycle from database design to user interface implementation.
Backend Development ExpertiseStrong experience building production-grade backend systems with Python/Flask or similar frameworks, designing RESTful APIs, database optimization, and handling high-throughput systems serving millions of users.
Frontend Development ProficiencySolid experience building responsive, performant web interfaces using React, understanding component architecture, state management, and creating intuitive user experiences for complex data-driven applications.
Database Design and OptimizationExperience designing and optimizing relational databases (particularly PostgreSQL), writing efficient queries, managing data integrity, and scaling database solutions to support large user bases.
System Design and ScalabilityUnderstanding of distributed systems, microservices architecture, system scalability patterns, and ability to make architectural decisions that support rapid growth from startup to scale-up operations.

Education

Computer Science or Engineering Degree (Preferred)Bachelor's degree in Computer Science, Software Engineering, or related technical field, or equivalent professional experience demonstrating strong fundamentals in computer science principles.

Experience

Senior-Level Full Stack Experience5+ years of professional software engineering experience building complex, scalable systems that have impacted real users; demonstrated growth from junior to mid/senior level with increasing technical responsibility.
Production System OwnershipExperience taking ownership of features from design through deployment, including performance monitoring, debugging production issues, and iterating based on real user feedback in high-stakes environments.
Cross-Functional CollaborationProven ability to work effectively with product managers, designers, and other engineers; experience translating business requirements into technical solutions and communicating trade-offs to non-technical stakeholders.

Skills

Required skills

Python/FlaskProduction-grade backend development using Python and Flask framework, including API design, ORM usage, and server-side business logic implementation.
ReactModern React frontend development including component architecture, hooks, state management, and building responsive user interfaces for complex data-driven applications.
PostgreSQLDatabase design, query optimization, schema migration, and data integrity management using PostgreSQL relational database systems.
RESTful API DesignDesigning and implementing clean, scalable REST APIs following industry best practices, versioning strategies, and proper error handling.
Software ArchitectureMaking architectural decisions for scalable systems, understanding monolithic and distributed architectures, and balancing technical trade-offs.
Problem SolvingAbility to break down complex healthcare and AI-related problems into elegant, maintainable solutions that prioritize user value and system reliability.

Nice to have

AI/ML IntegrationExperience integrating AI agents, large language models, or machine learning systems into production applications and building user interfaces for AI-assisted workflows.
Healthcare or FinTech Domain KnowledgeBackground in healthcare technology, insurance systems, or regulated financial software demonstrating understanding of compliance requirements and domain-specific challenges.
Monorepo ArchitectureExperience working with monorepo structures and tools that manage shared codebases across multiple applications and services.
Rapid Deployment and DevOpsExperience with continuous deployment pipelines, infrastructure-as-code, containerization, and maintaining high-velocity release schedules while ensuring production stability.
TypeScriptFamiliarity with TypeScript for frontend development, providing type safety and improved developer experience in complex React applications.
User-Centric Product ThinkingTrack record of shipping features with direct user feedback, participating in product decisions, and demonstrating ownership mentality toward business outcomes.

Compensation & benefits

Salary

EUR 55,000 – 80,000 (annual)

Stock options

Available

Benefits

Healthcare Coverage

Comprehensive health insurance benefits reflecting Alan's mission to make healthcare accessible and preventative care the norm.

Mental Health Support

Access to telemedicine services and mental health support resources as part of employee wellness programs.

Professional Development Budget

Investment in continuous learning through courses, conferences, and skill development to support career growth and technical excellence.

Flexible Remote Work

Remote work flexibility with option for in-person collaboration at offices in France, Spain, Belgium, or Canada (Toronto).

Collaborative Engineering Culture

Stimulating environment with high-quality time spent with talented engineers, product managers, and designers in a product-driven organization.

Ownership and Impact

Direct influence on product decisions, technical initiatives, and engineering practices; builders are decision-makers in this organization.

Mentorship and Growth Opportunities

Opportunities to mentor other engineers, lead technical initiatives, and influence the future of healthcare technology platforms.

Equity Compensation

Stock options or equity compensation aligning engineer success with company growth across European and North American markets.

Interview process

  1. 1
    Application and Initial Screening — Submit your application showcasing your full-stack experience, healthcare domain interest (if applicable), and demonstrating curiosity and high potential. Alan values potential and learning mindset over perfect qualification matches.
  2. 2
    Technical Conversation with Engineering Lead — Discussion with a member of the Support Area engineering team covering your approach to system design, experience building scalable applications, and how you think about the relationship between AI and human expertise in product design.
  3. 3
    Technical Assessment or Coding Exercise — Practical evaluation of your full-stack capabilities through a coding exercise or architectural discussion, potentially covering backend API design, frontend component implementation, or database optimization scenarios.
  4. 4
    Product and Impact Discussion — Conversation exploring your understanding of healthcare challenges, motivation for working on preventative care at scale, and how you think about user impact when building product features.
  5. 5
    Team Culture and Values Fit — Discussion with team members about Alan's engineering culture, distributed ownership model, rapid deployment philosophy, and alignment with company values around healthcare accessibility and human-centered AI.
  6. 6
    Final Interview and Offer Discussion — Conversation with hiring manager covering compensation expectations, location/remote preferences, start date timing, and next steps to joining the team.
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Alan

Alan

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Alan is a European health company dedicated to making healthcare simpler, more accessible, and more human through technology. It provides a comprehensive digital health insurance platform coupled with a range of health services, including mental health support, telemedicine, and preventative care tools. The company's mission is to empower individuals and businesses to navigate their health journey with ease and confidence. Alan operates primarily in France and Belgium, serving a broad market with its innovative approach to health management. Its services are designed to demystify healthcare and offer a seamless user experience.

Paris, FranceFounded 2016alan.com

Tech Stack

Languages
PythonJavaScript/TypeScriptSQL
Frameworks
FlaskReact
Databases
PostgreSQL
Tools
Git/GitHubDockerDeployment Pipeline
Other
Monorepo ArchitectureAI Agent IntegrationHealthcare Data Management
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