Software Engineer, Mobile Web — Dots

Frontend Engineer · Senior · Full Time

New York CityUSD 347k – 385k1w ago
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Role

What you'll do.

Join OpenAI's Dots team as a Senior or Staff Software Engineer to build the mobile web experience for personal AI agents that help users accomplish their goals. You'll design responsive, accessible interfaces that enable users to create tasks, monitor agent activity, and provide real-time guidance across devices. This role combines cutting-edge frontend engineering with product ownership, requiring deep expertise in mobile web development, streaming interfaces, and asynchronous workflows.

Responsibilities

  • Design and Ship Mobile Web Experiences: Create and deploy responsive mobile web interfaces for the Dots agent platform, enabling users to initiate tasks, monitor agent activity in real-time, and provide feedback or guidance. Ensure interfaces work seamlessly across various device sizes, browsers, and network conditions while maintaining performance and accessibility standards.
  • Build Streaming and Asynchronous Interfaces: Develop robust client-side architectures that gracefully handle streaming updates from backend services, long-running tasks, interrupted user sessions, and dynamic connectivity changes. Implement sophisticated state management to keep UI synchronized with agent services even during network disruptions or background processing.
  • Optimize Performance and User Experience: Improve application responsiveness, optimize loading performance, and enhance accessibility compliance across all screen sizes and modern browsers. Conduct performance audits, implement code splitting strategies, and refine user interactions based on metrics and feedback to deliver a polished product experience.
  • Collaborate on Interaction Patterns: Partner closely with design, product, and research teams to prototype and validate novel interaction patterns that make sophisticated agent capabilities feel intuitive and approachable. Translate ambiguous product requirements into working software and iterate based on user testing and feedback.
  • Coordinate with Backend and Full Stack Teams: Work with backend engineers on API design, client state management, and reliable synchronization mechanisms between frontend interfaces and agent services. Contribute to technical discussions about data flow, authentication, and system reliability to ensure seamless end-to-end functionality.
  • Own Features End-to-End: Take ownership of features from initial exploration and technical design through launch, instrumentation, and iterative refinement. Establish clear success metrics, gather user feedback, and drive continuous improvements based on real-world usage patterns and performance data.
  • Establish Frontend Architecture and Practices: Help define frontend architecture decisions, engineering standards, and development practices for the mobile web platform. Mentor team members, establish coding conventions, and maintain hands-on involvement in implementation to ensure technical excellence while scaling the team.

Qualifications

What we look for.

Technical

  • Mobile Web Development Expertise

    Substantial production experience building and shipping polished, performant web applications with deep specialization in mobile web development. Demonstrated mastery of responsive design patterns, browser compatibility, touch interactions, and viewport optimization across diverse device types.

  • Frontend Engineering Fundamentals

    Strong foundational skills in modern frontend development including component architecture, client-side state management, application performance optimization, and DOM manipulation. Proficiency with responsive CSS layouts, CSS-in-JS solutions, and accessibility standards (WCAG, ARIA).

  • Asynchronous Interface Development

    Proven experience building interactive interfaces that remain understandable and responsive as data and task states change asynchronously. Familiarity with WebSocket communication, server-sent events, real-time collaboration patterns, and handling eventual consistency in distributed systems.

  • API Integration and State Synchronization

    Experience integrating frontend applications with backend APIs, implementing robust client state management, and handling synchronization between distributed frontend and backend services. Understanding of error handling, retry logic, and optimistic UI updates for resilient applications.

  • Browser Performance and Network Handling

    Deep understanding of browser networking, HTTP protocols, caching strategies, and connection handling. Experience with intermittent or offline connectivity scenarios, progressive enhancement, and network-aware performance optimization techniques.

Education

  • Computer Science or Related Field

    Bachelor's degree in Computer Science, Software Engineering, or equivalent practical experience demonstrating core computer science fundamentals including algorithms, data structures, and system design concepts.

Experience

  • Mobile Web Development

    Minimum 5-7 years of professional software engineering experience with at least 3-4 years focused on mobile web development. Track record of shipping production applications used by thousands or millions of users with measurable performance and usability improvements.

  • Complex Project Leadership

    Demonstrated experience leading or significantly influencing complex technical projects or architectural decisions while remaining hands-on with implementation. Evidence of mentoring junior engineers and elevating team technical standards across projects.

  • Domain-Specific Workflows (Preferred)

    Prior experience building products that help users manage complex workflows, implement real-time collaboration features, handle offline-first synchronization, or support asynchronous task management. AI or machine learning product experience is valuable but not required.

Skills

Required

  • React or Vue.js

    Expert-level proficiency with modern component-based frontend frameworks, including hooks/composition API, performance optimization, and state management patterns. Ability to architect scalable component hierarchies and implement complex feature interactions.

  • TypeScript

    Strong typing expertise with TypeScript to catch errors at compile time, design robust type systems for complex applications, and maintain type safety across frontend-backend boundaries. Comfort with advanced features like generics, utility types, and conditional types.

  • CSS and Responsive Design

    Advanced CSS skills including layout techniques (Flexbox, Grid), responsive design patterns for mobile-first development, browser compatibility handling, and performance optimization. Experience with preprocessors (SCSS/LESS) or CSS-in-JS libraries for scalable styling.

  • Web APIs and Browser Fundamentals

    Deep understanding of core web APIs (Fetch, XMLHttpRequest, WebSocket, Service Workers), event handling, DOM manipulation, and browser rendering pipeline. Knowledge of performance profiling tools and optimization techniques for critical rendering paths.

  • Accessibility Standards (WCAG/ARIA)

    Practical knowledge of web accessibility standards (WCAG 2.1), ARIA attributes, keyboard navigation, screen reader compatibility, and semantic HTML. Commitment to building inclusive interfaces that work for users with diverse abilities across assistive technologies.

  • State Management

    Expertise with client-side state management solutions such as Redux, MobX, Zustand, or Jotai. Understanding of state normalization, data flow patterns, and architectural decisions for managing complex application state at scale.

Preferred

  • Real-time Synchronization and Streaming

    Nice to have

    Experience implementing real-time features using WebSockets, Server-Sent Events (SSE), or streaming protocols. Knowledge of conflict resolution, synchronization strategies, and handling asynchronous updates from backend services to keep UI consistent.

  • Offline-First Architecture

    Nice to have

    Familiarity with offline-first development patterns, Service Workers, local storage strategies, and progressive enhancement techniques. Experience building applications that function across intermittent or unreliable network conditions.

  • Performance Monitoring and Optimization

    Nice to have

    Experience with Web Vitals measurement, performance profiling tools, bundle analysis, and optimization techniques. Track record of reducing load times, improving First Contentful Paint (FCP), Largest Contentful Paint (LCP), and Cumulative Layout Shift (CLS) metrics.

  • Design Systems and Component Architecture

    Nice to have

    Experience contributing to or building design systems, establishing reusable component libraries, and maintaining design-code consistency. Knowledge of design system tooling and patterns for scaling frontend development across teams.

  • Testing and Quality Assurance

    Nice to have

    Proficiency with frontend testing frameworks (Jest, React Testing Library, Playwright) and experience implementing comprehensive test coverage. Emphasis on user-centric testing and maintaining code quality standards for production applications.

  • AI/ML Product Familiarity

    Nice to have

    Prior experience building products that interface with machine learning models, AI systems, or large language models. Understanding of model inference latencies, result streaming, and designing UX for non-deterministic AI outputs.

Tech stack

Languages

JavaScript/TypeScriptHTML5CSS3

Frameworks

ReactNext.jsTailwind CSS

Tools

Git and Version ControlBrowser DevToolsBuild Tools and BundlersTesting FrameworksCI/CD and Deployment

Other

WebSocket and Real-time CommunicationService Workers and PWA TechnologiesRESTful APIs and GraphQLResponsive Design and Mobile-First Development

Compensation

Pay and benefits.

Base·USD 347,000 – 385,000

Equity·Stock options

Benefits

  • Cutting-Edge AI Product Development

    Opportunity to shape the user experience for next-generation personal AI agents. Work directly on frontier AI capabilities and help define how millions of users will interact with and control intelligent systems.

  • Cross-Functional Collaboration

    Partner with world-class product designers, machine learning researchers, and full-stack engineers. Influence product direction and architectural decisions while working in a collaborative, innovation-focused environment.

  • Ownership and Impact

    Take full ownership of features from conception through launch and iteration. See your work directly impact user success and have measurable influence on product metrics and user satisfaction.

  • Technical Leadership Opportunities

    Help establish frontend architecture, engineering standards, and development practices for a new product category. Mentor engineers and elevate team technical capabilities while maintaining hands-on involvement.

  • Competitive Compensation Package

    Market-leading salary, equity participation in OpenAI's growth, and comprehensive benefits. Competitive total compensation reflecting your seniority level and market expertise.

  • Learning and Development

    Access to OpenAI's research, frontier AI models, and engineering expertise. Opportunity to grow skills in AI product development and contribute to shaping the future of human-AI interaction.

  • Mission-Driven Work

    Contribute to OpenAI's mission of ensuring artificial intelligence benefits all of humanity. Build products that help people accomplish their goals and navigate the AI revolution responsibly.

Full posting

Original listing.

About the Team

Dots is building personal AI agents that help people make progress on their goals, including when they are away from ChatGPT. These agents can learn preferences, maintain context, work across applications, and use cloud computers to carry out tasks.

Our team brings together product engineering, design, and research to turn frontier model capabilities into useful everyday experiences. We are defining how people delegate work, understand what an agent is doing, and stay in control. Engineers help shape both the product and the systems behind it, from early prototypes through launch and iteration.

About the Role

We are looking for Senior and Staff Software Engineers to build the mobile web experience for Dots. You will create responsive, accessible interfaces that let people start work, follow progress, and guide their agents from a phone or browser. You will help establish interaction patterns for ongoing, asynchronous work and make sophisticated agent capabilities feel clear and approachable.

In this role, you will:

  • Design and ship mobile web experiences for creating tasks, reviewing agent activity, and providing feedback or direction.

  • Build interfaces that handle streaming updates, long-running tasks, interrupted sessions, and changing connectivity.

  • Improve responsiveness, loading performance, accessibility, and usability across screen sizes and browsers.

  • Partner with design and product to prototype interaction patterns that give users visibility and control over agent actions.

  • Work with backend and full stack engineers on APIs, client state, and reliable synchronization between the interface and agent services.

  • Own features from exploration and technical design through launch, measurement, and refinement.

  • Help set frontend architecture and engineering practices while staying hands-on with implementation.

You might thrive in this role if you:

  • Have substantial experience shipping polished web applications, with deep expertise in mobile web development and browser behavior.

  • Bring strong frontend engineering skills and understand responsive layouts, accessibility, client state, and application performance.

  • Have built interactive interfaces that stay understandable as data or task state changes asynchronously.

  • Combine attention to visual and interaction details with sound technical judgment.

  • Can turn ambiguous product problems into working software and use user feedback to improve it.

  • Work well with designers, product partners, researchers, and engineers across the stack.

  • Have led complex projects or influenced architecture while continuing to write and ship code.

  • Experience with real-time collaboration, offline or intermittent connectivity, or products that help users manage complex workflows is especially relevant.

  • Prior experience with AI or machine learning is helpful, but not required. We welcome experienced engineers who want to bring strong product and engineering judgment to a new category of software.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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