Engineering Manager

Xero5 days ago

Location

CAN: Toronto (111 Richmond Street West)

Type

Full Time

Salary

CAD 175,000 – 203,000

Level

Manager

Role

Engineering Manager

Posted

Jun 24, 2026

Full TimeManager

The role

Summary

Lead and manage a high-impact engineering team at Xero responsible for the Accounts Payable product area, overseeing critical workflows that process millions of daily visits. This Engineering Manager role combines technical leadership with people management, focusing on team growth, modern development practices, and AI-driven innovation using .NET Core and React technologies. You'll coach technical talent, guide architectural decisions, and drive product delivery while fostering a collaborative culture in Toronto with flexible remote arrangements.

What you'll do

Team Leadership and Development: Lead, grow, and manage a large engineering team based in Toronto responsible for the Accounts Payable product area. Coach and mentor individual contributors and technical leads, providing guidance on career development and performance growth. Build and maintain a high-performance environment that attracts and retains top engineering talent.

Technical Vision and Architecture: Own the technical vision, operational health, and product delivery for all Accounts Payable services. Guide architectural decisions for the .NET Core and React technology stack, review technical strategies and designs, and ensure alignment with modern software development practices and system architecture standards.

Product Delivery and Operations: Manage critical workflows including Bills, Credit Notes, and Spend Documents that handle millions of daily visits. Maintain service level objectives, security standards, and incident management practices. Coordinate cross-team dependencies and navigate collaborative alignment with partner teams.

AI Integration and Innovation: Champion the adoption and implementation of artificial intelligence technologies to build automated and predictive workflows that enhance small business efficiency. Drive innovation in engineering processes and practices while staying at the forefront of technology advancements.

Cross-Functional Collaboration: Partner closely with product, design, and cross-functional stakeholders to carve out future roadmaps and solve real customer problems. Foster a culture of continuous empathy towards customers and proactively solve complex engineering challenges collaboratively.

Hiring and Talent Acquisition: Own the hiring process for your engineering group, identifying skill gaps and recruiting top engineering talent. Build diverse teams with complementary technical expertise and cultural alignment with Xero's values.

Decentralized Decision Making: Empower your team to make fast, decentralized decisions that reduce delays and enable innovative solutions. Build accountability structures while maintaining flexibility and reducing organizational friction. Shield the team from competing priorities through effective communication and pushback.

Culture and Community Building: Foster a positive, inclusive team culture that promotes psychological safety and belonging. Encourage active contribution to internal engineering Communities of Practice. Facilitate regular social meetups and connections quarterly while maintaining team cohesion during weekly in-office boost days.

What we look for

Technical

High-Scale Product ArchitectureDeep understanding of designing and managing high-scale products that handle millions of daily visits. Experience with scalability patterns, performance optimization, and distributed systems design relevant to fintech environments.

.NET Core and Modern Backend DevelopmentStrong technical familiarity with .NET Core ecosystem, including C#, async programming, dependency injection, and modern backend architecture patterns. Understanding of microservices, APIs, and enterprise application development.

React and Frontend TechnologiesKnowledge of React frameworks and modern frontend development practices. Understanding of component architecture, state management, and user interface design patterns that support millions of user interactions.

Agile and Modern Development PracticesThorough understanding of agile delivery methodologies, continuous integration/continuous deployment, test-driven development, and trunk-based development practices. Experience with DevOps principles and infrastructure-as-code approaches.

System Design and Architecture ReviewAbility to review technical strategies, evaluate architectural trade-offs, and guide system design decisions. Experience with scalability assessment, technology selection, and technical debt management.

Incident Management and Operational ExcellenceExpertise in incident management, post-mortem processes, and operational incident response. Understanding of service reliability, monitoring, observability, and maintaining uptime for mission-critical systems.

Fintech Domain KnowledgeFamiliarity with fintech products, accounting software principles, and financial workflow management. Understanding of compliance, security, and regulatory requirements in the accounting and finance technology space.

Education

Bachelor's Degree in Computer Science or Related FieldTypically required for management roles. Degree in Computer Science, Software Engineering, Computer Engineering, or related technical discipline provides foundational knowledge of software development principles.

Experience

Software Development Team ManagementProven experience managing and growing software development teams of varying sizes. Track record of scaling teams from startup phase through growth stages while maintaining engineering quality and culture.

Individual Contributor BackgroundStrong background as a software engineer or technical lead, demonstrating hands-on experience with modern development practices, architecture design, and technical problem-solving at scale.

High-Scale Product DevelopmentExperience building or managing engineering teams that have shipped high-scale, high-traffic products. Demonstrated ability to manage technical complexity in systems handling millions of users or transactions.

People Management and CoachingDemonstrated excellence in coaching, mentoring, and developing engineering talent. Track record of building healthy, inclusive team cultures where engineers grow professionally and perform at high levels.

Cross-Functional LeadershipExperience leading cross-functional teams and collaborating effectively with product managers, designers, and stakeholders. Proven ability to navigate organizational complexity and maintain technical standards while supporting business objectives.

Conflict Resolution and CommunicationStrong track record navigating conflict openly and transparently. Demonstrated ability to communicate complex technical concepts to non-technical audiences and push back effectively on priorities to protect team capacity.

Skills

Required skills

Engineering Team LeadershipAbility to lead, inspire, and develop engineering teams through coaching, mentoring, and strategic guidance. Expertise in building high-performance cultures, managing performance, and scaling teams effectively.

Strategic Technical LeadershipCapacity to set technical vision, guide architectural decisions, and evaluate technology trade-offs. Strong understanding of modern development practices, system design patterns, and technical excellence standards.

Agile and Delivery MethodologyComprehensive knowledge of agile development practices, sprint planning, backlog management, and delivery cadence. Experience with retrospectives, continuous improvement, and lean development principles.

People Development and CoachingExpertise in identifying and developing talent, creating individual development plans, and providing constructive feedback. Ability to recognize potential and mentor engineers through career progression.

Communication and Stakeholder ManagementExcellent written and verbal communication skills for conveying complex technical and business concepts. Strong ability to navigate conflict, influence stakeholders, and maintain transparency with teams.

Hiring and Talent AcquisitionProven ability to identify skill requirements, source diverse candidates, and conduct technical interviews. Experience building interview panels and making hiring decisions that strengthen team capabilities.

Incident Management and OperationsDeep understanding of incident response processes, post-mortem analysis, and operational excellence. Experience maintaining service level objectives and security standards in production environments.

Decentralized Decision MakingAbility to empower teams to make fast decisions with appropriate guardrails. Skill in establishing accountability while reducing organizational friction and unnecessary escalations.

Nice to have

Artificial Intelligence and Machine LearningFamiliarity with AI/ML concepts and practical applications in software products. Understanding of how to evaluate and integrate AI technologies to drive product efficiency and user value.

.NET Ecosystem ExpertiseDeep hands-on experience with .NET Core, C#, and related technologies. Understanding of enterprise patterns, async programming models, and .NET-specific architectural considerations.

React and Modern Frontend ArchitectureHands-on experience with React development, component design patterns, state management solutions, and frontend performance optimization at scale.

Fintech Industry ExperienceBackground working in fintech, accounting software, or financial services technology. Understanding of compliance, security considerations, and business processes specific to accounting and payments.

Remote Team ManagementProven experience managing distributed or remote teams effectively. Ability to maintain team cohesion, culture, and productivity in hybrid or fully remote work arrangements.

Cloud Infrastructure and DevOpsFamiliarity with cloud platforms, containerization, infrastructure-as-code, and CI/CD pipeline management. Understanding of how platform engineering supports product development velocity.

Product Development CollaborationExperience working closely with product managers and designers in collaborative product discovery and development. Understanding of how to balance technical constraints with product vision and user needs.

Open Source Community ContributionActive participation in open source projects, community building, or developer relations. Demonstrated passion for engineering excellence and knowledge sharing within technical communities.

Compensation & benefits

Salary

CAD 175,000 – 203,000 (annual)

Stock options

Available

Benefits

Annual Performance Bonus

Eligible permanent employees participate in annual bonus programs, with compensation tied to individual performance and company results.

Equity (RSU) Programs

Restricted Stock Unit grants that align employee interests with company growth. Vesting schedules provide long-term value creation opportunities for engineering managers and their teams.

Health and Wellness Programs

Comprehensive health coverage including medical, dental, and vision insurance. Dedicated wellness initiatives and programs supporting mental and physical wellbeing.

Retirement Planning

World-class retirement savings programs including employer matching and investment options designed for long-term financial security.

Wellbeing Days

Dedicated paid days for mental health, wellness, and personal rejuvenation beyond traditional vacation time. Recognizes the importance of work-life balance for sustaining high performance.

Generous Leave

Competitive vacation, sick leave, and personal time policies. Additional parental leave and compassionate leave options supporting life events and family commitments.

Professional Development Budget

Dedicated annual budget for attending conferences, training courses, certifications, and professional development activities. Investment in continuous learning and skill advancement.

Flexible Work Arrangements

Primarily remote work with one designated in-office boost day weekly (typically Thursdays). Flexibility to work from Toronto office or remote location with team collaboration built in.

Xero Perks Program

Curated benefits program providing access to discounts, partnerships, and exclusive offers for employees. Includes various lifestyle and professional services.

Team Social Events

Regular quarterly social meetups and connections, fostering team cohesion and community building beyond work responsibilities.

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