Product Director, Infrastructure

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,000 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

This role is based in Singapore.

Mandarin proficiency is required for this role.

About the team

You’ll be part of the Global Treasury Payment Network (GTPN) product team, a highly collaborative group responsible for building the infrastructure that powers international money movement at Airwallex. The team’s impact stretches across our platform, enabling customers to move funds globally at scale while directly supporting company growth targets and strategic priorities. We value curiosity, customer obsession, and fast-paced, cross-functional execution. As a team, we aim to craft reliable, scalable products, iterate rapidly, and foster individual career growth through mentorship and learning opportunities.

What you'll do

This strategic leadership role gives you full ownership of Airwallex’s money movement infrastructure roadmap. You'll drive strategy, assess and integrate new financial partners, and deliver infrastructure products that support scale, speed, and enhanced reliability. As Product Lead, you’ll collaborate deeply with financial partnership, engineering, commercial, and operations teams to solve complex challenges and support ongoing product innovation. You’ll manage and mentor a high-performing team of Product Managers, act as the subject matter expert for money movement within Airwallex, and champion fast iteration on product launches and feature enhancements. This role is based in Shanghai, Singapore, or Hong Kong.

Responsibilities

• Own the full lifecycle of money movement infrastructure, from strategy and roadmap planning to partner assessment, solution design, and delivery.

• Leverage AI/ML insights to optimize payment routing, reduce transaction costs, detect fraud, and improve operational efficiency.

• Communicate product strategy and prioritization with conviction, informed by deep user research, market insights, and competitive analysis.

• Manage and mentor a high-performing team of Product Managers, driving impactful outcomes in payments, settlements, and infrastructure projects.

• Collaborate with financial partners, engineering, operations, and commercial teams to build scalable, reliable, and compliant infrastructure that supports high-volume transactions and complex use cases.

• Serve as a subject matter expert, providing guidance and insights to stakeholders across business units.

• Rapidly iterate on new product launches, feature enhancements, and customer feedback, continuously improving speed, cost-efficiency, and customer experience in money movement and payment operations.

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum Requirements 

• Experience in Product Management, especially in platform/infrastructure products, go-to-market propositions, product design, planning, and development.

• 2+ years of formal people management experience leading cross-functional teams.

• Proven ability to balance user needs and commercial strategy to drive meaningful product growth.

• Track record of taking products from ideation to delivery at global scale.

• Strong analytical skills, ability to solve complex problems, and comfort with data-driven decision-making.

• Ability to manage tradeoffs between long-term product vision and short-term growth objectives.

• Success thriving in fast-paced, cross-functional teams delivering rapid execution.

• Flexibility to work across global time zones.

• Exceptional English and Chinese communication skills, with the ability to clearly articulate product strategy to technical and non-technical audiences.

• Bachelor’s degree in Computer Science, Engineering, or a related field.

Preferred qualifications

• Experience in hyper-growth startup environments, financial infrastructure, or technology domains.

• Direct experience building payments or money movement platforms, or working with card schemes (especially in global scale environments) is strongly preferred.

• Robust understanding of money movement systems, ledgers, payments orchestration, or relevant workflows.

• Familiarity with risk management, compliance, and regulatory requirements in fintech or payments.

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.