Software Engineer, Forward Deployed
Forward Deployed Engineer · Mid · Full Time
Opens Ramp's application page
Role
What you'll do.
As a Forward Deployed Engineer at Ramp, you'll solve complex technical challenges for the world's largest companies by building autonomous agents and end-to-end solutions that unlock enterprise growth. Working directly with customers to understand pain points and shipping high-quality products at scale, you'll own the entire delivery lifecycle from discovery through deployment. This role requires 3+ years of software engineering experience, expertise building with agents, and a customer-facing mindset to drive Ramp's enterprise expansion and shape the future of intelligent spend management.
Responsibilities
- End-to-End Solution Delivery: Design and ship complete software solutions for Ramp's largest and most complex customers, from initial requirements gathering through production deployment. Own the entire customer lifecycle by understanding critical pain points, translating them into technical specifications, and delivering autonomous agents that provide measurable business value. Drive solutions that directly impact enterprise customers managing billions in transaction flows.
- Autonomous Agent Development: Lead the design and implementation of intelligent agents that autonomously expand Ramp's capabilities within finance operations. Build sophisticated agent systems that handle complex workflows, integrate seamlessly with existing financial infrastructure, and continuously improve through feedback loops. Establish best practices for agent architecture, testing, and deployment within the Core FDE organization.
- Cross-Functional Collaboration: Partner directly with Sales, Solutions Engineering, Customer Success, and Account Management teams to close enterprise deals and activate high-value customers. Serve as a technical bridge between customer needs and product capabilities, translating complex requirements into actionable engineering initiatives. Collaborate on account strategy to expand revenue and increase customer lifetime value through strategic product enhancements.
- Product Roadmap Influence: Drive the core product engineering roadmap through deep domain expertise within a specialized product area. Make strategic prioritization decisions on when to build custom solutions versus accelerating broader platform initiatives. Contribute to long-term product strategy by identifying patterns across customers and translating them into scalable platform improvements.
- Customer-Facing Engineering: Maintain regular customer engagement to gather insights, conduct user research, and validate product directions. Present technical solutions to non-technical stakeholders with clarity and conviction. Build strong customer relationships that foster trust and enable you to champion customer needs internally while setting realistic technical expectations.
- Technical Leadership and Knowledge Sharing: Establish yourself as a subject matter expert within your specialized domain and contribute to organizational learning. Document complex solutions and create best practices documentation that scales knowledge across the engineering team. Mentor other engineers on customer-facing development patterns and agent-based architecture approaches.
Qualifications
What we look for.
Technical
Agent Architecture and Development
Demonstrated expertise building production-grade autonomous agents and AI systems, including prompt engineering, agent orchestration, tool integration, and agentic workflow design. Experience implementing multi-step reasoning systems that handle complex financial workflows and can autonomously make decisions within defined guardrails.
Full-Stack Software Development
Strong ability to architect and implement complete software systems spanning frontend interfaces, backend services, data pipelines, and integrations. Proficiency moving between different technology layers and making pragmatic technical decisions. Experience building systems that handle high transaction volumes, compliance requirements, and real-time data processing.
API Design and Integration
Expertise designing and implementing RESTful and GraphQL APIs that integrate with third-party financial systems, accounting software, and enterprise infrastructure. Experience building robust integrations that handle edge cases, error handling, and maintain data consistency across systems.
Database and Data Architecture
Proficiency designing databases for high-volume financial transaction processing, including schema design, indexing strategies, and query optimization. Understanding of transactional consistency, audit trails, and compliance-related data requirements specific to fintech applications.
Rapid Prototyping and MVP Development
Ability to rapidly validate ideas through working prototypes and minimum viable products, making fast decisions about technology tradeoffs. Experience shipping quality products quickly without over-engineering initial implementations. Comfort with iterating based on customer feedback.
Education
Bachelor's Degree in Computer Science or Related Field
Formal education in Computer Science, Software Engineering, or a closely related discipline preferred. Alternatively, equivalent professional experience and demonstrable mastery of computer science fundamentals through project portfolio and technical contributions.
Experience
Software Engineering Foundation
Minimum 3+ years of professional software engineering experience demonstrating consistent delivery of production systems. Track record of shipping high-quality products at scale, with evidence of impact on users and business metrics. Experience working in fast-paced environments with high iteration cycles.
Enterprise or B2B SaaS Experience
Preferred experience building software for enterprise customers or in B2B SaaS environments where you've encountered complex sales cycles, integration requirements, and customer-specific customization. Understanding of how enterprise software delivers measurable business value and ROI.
Customer-Facing Technical Roles
Background in roles that require direct customer interaction such as Solutions Engineering, Professional Services, Consulting, or Forward Deployed Engineering. Demonstrated ability to translate between customer business requirements and technical implementation, manage stakeholder expectations, and thrive in customer-centric environments.
Financial Systems or FinTech Domain Knowledge
Experience building systems within financial services, accounting automation, expense management, payments, or related fintech domains. Understanding of compliance requirements, audit requirements, and the mission-critical nature of financial systems is highly valuable but not required.
Skills
Required
Autonomous Agents and LLM Integration
Production experience building autonomous agents using modern frameworks and LLM APIs. Expertise in agentic design patterns, tool use, multi-step reasoning, and deploying agents in customer-facing environments.
Backend Development
Strong backend engineering skills across platforms like Node.js, Python, or Go. Experience building scalable APIs, handling concurrency, implementing caching strategies, and managing data flow in distributed systems.
Problem Decomposition and Technical Communication
Exceptional ability to break down complex problems into manageable components and communicate technical solutions to both engineers and non-technical stakeholders. Strong written and verbal communication for customer-facing interactions.
Rapid Iteration and Shipping
Demonstrated ability to move quickly from requirements to working solutions without getting blocked on perfection. Comfort making pragmatic tradeoffs and shipping quality products in fast-paced environments.
System Design Thinking
Ability to design systems considering scalability, reliability, security, and operational concerns. Experience building systems that handle real-world edge cases and can scale to enterprise customers' demands.
Preferred
Prompt Engineering and Model Optimization
Nice to haveExperience fine-tuning LLM prompts, managing context windows effectively, and optimizing model performance for specific use cases. Understanding of prompt engineering best practices and evaluation frameworks.
Financial Systems Experience
Nice to haveBackground working with accounting software, payment systems, expense management platforms, or other financial technology. Understanding of financial data models, reconciliation processes, and compliance considerations.
GraphQL and Modern API Standards
Nice to haveExperience designing and implementing GraphQL APIs as an alternative to REST. Familiarity with API versioning strategies, documentation tools, and SDK generation.
Infrastructure and DevOps
Nice to haveFamiliarity with cloud platforms (AWS, GCP, Azure), containerization with Docker and Kubernetes, and CI/CD pipeline development. Ability to think about operational concerns during development.
Third-Party Integration Development
Nice to haveHands-on experience integrating with external APIs and building connectors to popular enterprise systems. Experience handling rate limiting, error handling, and maintaining robust integrations.
Product-Minded Engineering
Nice to haveTrack record of wearing a product hat alongside engineering responsibilities. Experience shaping features based on user feedback, conducting discovery research, and thinking about business metrics.
Tech stack
Languages
Frameworks
Databases
Tools
Other
Compensation
Pay and benefits.
Base·USD 168,000 – 285,000
Full posting
Original listing.
About Ramp
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
As a Forward Deployed Engineer, you’ll solve the hardest problems standing between Ramp and the world’s largest and most complex companies — shaping and shipping the product capabilities that unlock our growth upmarket. You'll be part of our Core FDE org, which is an agent-first, high-pace, customer-facing engineering team. On FDE, you will interact directly with customers and deliver solutions end to end — understanding pain points, shaping product decisions, and building agents that autonomously expand Ramp's capabilities.
Check out our Engineering Blog and FDE post for more context on our work!
What You’ll Do
Deliver software end to end that meet the needs of our largest customers — understanding user pain points, scoping product specs, and building agents that autonomously implement solutions.
Collaborate closely with Sales, Solutions, Customer Success, and Account Management to close deals, activate customers, and expand the value Ramp provides over time.
Drive the core product engineering roadmap through our embedding model — specializing within a core product area to develop deep domain expertise and make prioritization calls on when to build a custom solution vs. accelerate a broader initiative.
What You Need
3+ years of software engineering experience preferred
Extensive experience building with and for agents
Track record of shipping high-quality products at scale
Comfort and excitement to be customer-facing
Desire to work in a fast-paced environment, continuously grow, and master your craft
Benefits available to all full-time Ramp employees (Global)
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
United States
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation expense coverage to NYC or SF (if needed)
Canada
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
Employee Assistance Program and virtual care through Lumino Health
United Kingdom
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
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