This interview process is designed to assess candidates for a Software Engineering Manager (P4 level) position at UKG. It evaluates technical leadership, people management skills, strategic thinking, and cultural fit.
Rounds·5
Timeline·~14d
Experience·7 - 10 yrs
Comp band·US$160000 - US$200000
Interview time·210 min
Evaluation
What they measure.
Technical depth and breadth
Problem-solving abilities
System design and architecture understanding
Ability to mentor and grow engineers
Leadership and team building
Communication and interpersonal skills
Conflict resolution
Performance management
Delegation and empowerment
Strategic thinking and planning
Prioritization and roadmap development
Understanding of business goals
Adaptability and change management
Cultural alignment with UKG values
Collaboration and teamwork
Proactiveness and ownership
Continuous learning and improvement
Preparation
How to prepare.
Tips
01Review UKG's mission, values, and products.
02Understand the responsibilities and expectations of a Software Engineering Manager at UKG.
03Prepare specific examples using the STAR method (Situation, Task, Action, Result) for behavioral questions.
04Brush up on software development lifecycle, agile methodologies, and common engineering challenges.
05Think about your leadership philosophy and how you motivate and develop teams.
06Be ready to discuss your experience with technical decision-making and architectural trade-offs.
07Consider how you handle difficult conversations and performance issues.
08Research common interview questions for engineering managers and practice your responses.
Weeks 1-2: Deep dive into UKG's company culture, values, and product suite. Understand the P4 level expectations for an Engineering Manager. Review core software engineering principles and best practices. Focus on understanding the company's strategic goals and how engineering contributes to them.
02
Phase 02 of 05
People Management Skills
Weeks 3-4: People management, leadership theories, conflict resolution, STAR method for behavioral questions.
Weeks 3-4: Focus on people management skills. Study leadership theories, team motivation, conflict resolution, performance management, and feedback techniques. Prepare examples using the STAR method for common behavioral questions related to managing people.
Weeks 5-6: Concentrate on technical leadership and system design. Review common architectural patterns, scalability considerations, and trade-offs. Practice explaining complex technical concepts clearly. Prepare to discuss your experience in technical decision-making and guiding engineering teams through technical challenges.
Week 7: Focus on strategic thinking and execution. Understand project management, roadmap planning, prioritization frameworks, and stakeholder management. Prepare to discuss how you align engineering efforts with business objectives and manage project risks.
05
Phase 05 of 05
Final Preparation & Mock Interviews
Week 8: Mock interviews, final review of all topics, practice articulation.
Week 8: Mock interviews and final review. Conduct mock interviews covering all aspects of the role (technical, behavioral, situational). Refine answers, practice articulating your thoughts concisely, and ensure you are comfortable discussing your career achievements and aspirations.
Questions
Commonly asked.
Tell me about a time you had to manage a difficult team member. How did you handle it, and what was the outcome?
Describe your approach to setting technical direction for a team.
How do you foster a culture of innovation and continuous improvement within your team?
Walk me through a challenging project you managed. What were the key challenges, and how did you overcome them?
How do you balance the needs of your team with the demands of the business?
Describe a time you had to make a significant technical decision with incomplete information.
How do you mentor and develop engineers on your team?
What is your experience with Agile methodologies, and how do you ensure your team adheres to them?
How do you handle conflicts within your team or with other stakeholders?
What are your strengths and weaknesses as a manager?
Why are you interested in this role at UKG?
How do you stay current with technology trends?
Describe a time you failed. What did you learn from it?
How do you prioritize competing demands and manage your team's workload?
What metrics do you use to measure the success of your team and your own performance?
Locations
Regional differences.
Fig · Regions — 02 locations
01 / 02
Location
Remote/Hybrid
Interview focus
Remote team management strategiesBuilding trust and engagement in a distributed workforceLeveraging technology for effective remote collaboration
Common questions
How do you handle underperforming team members in a remote setting?
Describe a time you had to adapt your management style for a distributed team.
What tools and strategies do you use to foster collaboration and communication in a remote or hybrid environment?
Tips
Highlight experience with remote or hybrid team leadership.
Be prepared to discuss specific tools and methodologies for remote management.
Emphasize your ability to create an inclusive and productive environment regardless of location.
Location
On-site
Interview focus
On-site team dynamics and collaborationDriving innovation through in-person interactionManaging stakeholder relationships within an office setting
Common questions
How do you foster innovation within a co-located engineering team?
Describe your approach to managing cross-functional teams in an office environment.
How do you ensure alignment and collaboration between different departments on-site?
Tips
Provide examples of how you've encouraged team building and collaboration in person.
Discuss your strategies for fostering a culture of innovation in a physical workspace.
Be ready to talk about your experience with managing on-site projects and initiatives.
Rounds
Round-by-round.
Expand a step for evaluation criteria, sample questions, and prep notes.
Med
HR Screening · 30 min · Recruiter/HR
This initial screening call with a recruiter or HR representative is to assess your overall fit for the role and UKG. They will discuss your background, career aspirations, and motivation for applying. It's also an opportunity for you to ask initial questions about the role, team, and company culture.
What they look for
Enthusiasm and positive attitudeClear communicationAlignment with UKG valuesBasic understanding of management principles
Evaluation
Communication skills
Cultural alignment
Motivation for the role and company
Basic understanding of the role
Sample questions
Tell me about yourself and your career journey.
BehavioralIntroduction
Why are you interested in this Software Engineering Manager role at UKG?
BehavioralMotivation
What are your salary expectations?
Logistics
What do you know about UKG?
Company Knowledge
Prep for this round
01Research UKG's mission, values, and recent news.
02Prepare a concise summary of your experience and why you're interested in this role.
03Be ready to discuss your salary expectations.
04Have questions prepared for the interviewer.
Common rejection reasons
×Lack of clarity in communication
×Inability to provide specific examples
×Poor cultural fit
×Lack of enthusiasm or engagement
High
Technical & System Design Interview · 60 min · Senior Engineering Manager or Director
This round focuses on your technical leadership and system design capabilities. You'll be asked to discuss your experience in designing complex systems, making architectural decisions, and guiding engineering teams through technical challenges. Expect questions about scalability, performance, and trade-offs.
What they look for
Sound technical judgmentAbility to design scalable and robust systemsClear articulation of technical trade-offsUnderstanding of software development best practices
Evaluation
Technical leadership capabilities
System design and architecture knowledge
Problem-solving skills
Ability to guide technical discussions
Sample questions
Design a system like Twitter's news feed.
System DesignScalability
How would you design a distributed caching system?
System DesignDistributed Systems
Describe a complex technical problem you solved as a manager. What was your approach?
Technical Problem SolvingLeadership
What are the key considerations when designing for high availability?
System DesignReliability
Prep for this round
01Review system design principles (scalability, reliability, availability).
02Practice designing common systems (e.g., URL shortener, social media feed).
03Be prepared to discuss your past technical decisions and their rationale.
04Understand trade-offs in different architectural choices.
Common rejection reasons
×Lack of technical depth
×Inability to articulate technical decisions
×Poor problem-solving approach
×Weak system design skills
High
Behavioral & People Management Interview · 45 min · Hiring Manager (Director/VP of Engineering)
This interview with the hiring manager will delve deeper into your people management and leadership philosophies. You'll be asked behavioral questions to understand how you handle team dynamics, motivate engineers, manage performance, and resolve conflicts. The focus is on your ability to build and lead high-performing teams.
What they look for
Demonstrated ability to lead, mentor, and develop teams.Effective communication and interpersonal skills.Proactive approach to problem-solving and conflict resolution.Understanding of performance management and feedback processes.
Evaluation
People management skills
Leadership style
Conflict resolution abilities
Team building and motivation strategies
Performance management
Sample questions
Tell me about a time you had to manage a conflict within your team. How did you resolve it?
BehavioralConflict Resolution
How do you motivate your team during challenging times?
BehavioralLeadership
Describe your process for performance reviews and providing feedback.
BehavioralPerformance Management
How do you delegate tasks effectively?
BehavioralDelegation
What is your approach to hiring and building a strong engineering team?
BehavioralTeam Building
Prep for this round
01Prepare specific examples using the STAR method for common management scenarios.
02Think about your leadership philosophy and how you empower your team.
03Be ready to discuss how you handle underperformance and provide constructive feedback.
04Consider how you foster a positive and inclusive team environment.
Common rejection reasons
×Inability to provide concrete examples of leadership
×Poor conflict resolution skills
×Lack of empathy or understanding of team dynamics
×Difficulty in managing performance issues
High
Strategic Thinking & Business Acumen Interview · 45 min · Senior Leader (Director/VP of Engineering or Product)
This interview assesses your strategic thinking, business acumen, and ability to align engineering efforts with broader company objectives. You'll discuss how you prioritize initiatives, manage roadmaps, collaborate with product management and other stakeholders, and drive strategic technical decisions.
What they look for
A clear vision for engineering teamsAbility to connect technical work to business outcomesStrong collaboration and communication with cross-functional partnersProactive approach to identifying and addressing challenges
Evaluation
Strategic thinking and planning
Business acumen
Stakeholder management
Ability to drive initiatives
Adaptability
Sample questions
How do you prioritize features for your team's roadmap?
Strategic ThinkingPrioritization
Describe a time you had to influence stakeholders to adopt a new technical approach.
BehavioralStakeholder Management
How do you ensure your team's work aligns with the company's strategic goals?
Strategic ThinkingAlignment
What is your experience with managing budgets and resource allocation?
ManagementStrategy
How do you handle situations where business priorities conflict with technical recommendations?
BehavioralDecision Making
Prep for this round
01Understand UKG's business model and market position.
02Think about how technology can drive business value.
03Prepare examples of how you've influenced strategy or driven significant initiatives.
04Consider how you manage relationships with product, sales, and other departments.
Common rejection reasons
×Lack of strategic vision
×Inability to align technical strategy with business goals
×Poor stakeholder management
×Resistance to change
Med
Cultural Fit & Peer Interview · 30 min · Peer Engineering Manager or Senior Team Member
This interview often involves meeting with a peer Engineering Manager or a senior member of the team. The goal is to assess your cultural fit, collaboration style, and how you might integrate into the existing management team. They'll look for alignment with UKG's values and your ability to work effectively with peers.
What they look for
Demonstration of UKG's core valuesAbility to work effectively with othersPositive attitude and a growth mindsetEnthusiasm for the role and company
Evaluation
Cultural alignment with UKG
Collaboration skills
Problem-solving approach
Overall fit within the team and organization
Sample questions
How do you collaborate with other engineering managers?
BehavioralCollaboration
Describe a time you had to work with a difficult colleague. How did you handle it?
BehavioralInterpersonal Skills
What does 'customer focus' mean to you in a software engineering context?
ValuesCustomer Focus
How do you contribute to a positive and inclusive work environment?
BehavioralCulture
Prep for this round
01Reflect on UKG's core values and how your experiences align with them.
02Prepare examples of successful collaboration with peers.
03Be ready to discuss how you contribute to a positive team environment.
04Ask thoughtful questions about team collaboration and culture.