Staff Forward Deployed Engineer
Hims & Hers1 weeks ago
Location
US Remote
Workplace
Remote
Type
Full Time
Salary
USD 190,000 – 240,000
Level
Staff
Role
Staff Engineer
Posted
Jul 15, 2026
Full TimeRemoteStaff
The role
Summary
Staff Forward Deployed Engineer at Hims & Hers is a hands-on technical role combining software engineering expertise with business acumen to embed within functional teams and architect AI-powered workflow solutions. This position requires 8+ years of production engineering experience, deep proficiency in Python and backend technologies, and practical knowledge of LLMs and agentic patterns to transform business processes through intelligent automation. You'll own the complete lifecycle from discovering workflow inefficiencies to shipping production systems that drive measurable business outcomes across the healthcare and wellness platform.
What you'll do
Embed with Business Functions and Map Workflows: Spend sustained periods working alongside cross-functional teams to deeply understand current operating procedures, identifying where manual effort, handoffs, rework, and process bottlenecks create friction and inefficiency in business operations.
Identify High-Impact AI Opportunities: Conduct systematic analysis to surface opportunities where AI can deliver maximum value, prioritize initiatives based on potential business impact, and align with stakeholders on which challenges to tackle first and expected outcomes.
Design and Build AI-Powered Production Systems: Engineer and deploy production-ready AI workflows that solve identified business problems, leveraging LLM capabilities, agentic patterns, and workflow orchestration frameworks while maintaining code quality, observability, and performance standards.
Establish Reusable AI Capabilities and Platforms: Transform successful solutions built for individual teams into generalized, reusable components and platform capabilities that accelerate AI adoption across the entire organization and reduce technical debt.
Own End-to-End Outcomes and Impact Measurement: Partner across technical and business teams to define success metrics, measure achieved business results (revenue generated, costs saved, cycle time reduction, manual work eliminated), and communicate findings and learnings to both engineering and non-technical stakeholders.
Bridge Technical and Business Communication: Translate complex technical implementations into actionable insights for business teams and communicate business requirements and constraints to engineering partners, producing documentation and findings that both technical and non-technical audiences can understand and act upon.
What we look for
Technical
Production Software Engineering with Complex Codebases8+ years of professional software engineering experience with proven ability to deliver production systems at scale across large, complex codebases with real business impact and customer-facing reliability requirements.
Python ExpertiseAdvanced proficiency in Python including modern idioms, async patterns, testing practices, and real-world deployment experience in production environments with performance-sensitive or high-throughput systems.
Backend or Full Stack DevelopmentStrong hands-on expertise in at least one backend technology stack including Node.js, Kotlin, Java, or Go; or full stack capability with React, TypeScript, or mobile development; with understanding of distributed systems principles and architectural patterns.
Cloud Infrastructure and DevOps FundamentalsPractical experience with AWS cloud services, containerization with Docker, orchestration with Kubernetes, CI/CD pipeline design and implementation, and infrastructure-as-code practices to support reliable deployments.
Relational Database Design and OptimizationWorking knowledge of SQL, query optimization, relational database design patterns, and the ability to design schemas that support evolving business requirements and maintain data integrity at scale.
LLM Architecture and Agentic AI PatternsPractical working knowledge of large language models including prompt engineering techniques, tool use and function calling, retrieval-augmented generation (RAG), context management strategies, evaluation and observability patterns, and agent orchestration using frameworks like MCP, LangChain, or equivalent.
Rapid Domain Onboarding and Codebase NavigationDemonstrated ability to quickly become productive in unfamiliar codebases, technical domains, business functions, and technology stacks with minimal ramp-up time through strong systems thinking and learning agility.
Education
Bachelor's Degree in Computer Science or Related Field (Preferred)Formal education in Computer Science, Software Engineering, or related field provides foundational knowledge; however, equivalent professional experience and demonstrated technical mastery are equally valued.
Experience
Enterprise Software Delivery at ScaleMinimum 8 years delivering production software in demanding environments, managing trade-offs between perfect architecture and shipped products, and collaborating across cross-functional teams including product, design, and business stakeholders.
Cross-Functional Collaboration and CommunicationProven track record of translating between technical and business languages, driving consensus among stakeholders with competing priorities, and turning ambiguous requirements into well-defined technical solutions.
Experimentation and Discovery-Driven EngineeringExperience treating discovery and exploratory work as engineering problems rather than prerequisites, prototyping solutions rapidly, validating assumptions through evidence, and iterating based on technical and business feedback.
Skills
Required skills
Python ProgrammingAdvanced Python development with expertise in modern language features, library ecosystem, async/await patterns, testing frameworks, and deployment to production systems.
Backend Systems DesignArchitectural design of distributed backend systems including API design, data persistence patterns, asynchronous processing, and scalability considerations for production workloads.
Large Language Model IntegrationHands-on experience integrating LLMs into applications, including prompt engineering, managing token budgets and context windows, evaluating model outputs, and understanding model capabilities and limitations.
Agentic AI WorkflowsImplementation experience with AI agents including tool use, orchestration patterns, state management, failure handling, and frameworks like LangChain, AutoGPT, or Model Context Protocol (MCP).
Cloud Platform OperationsPractical AWS experience including compute services, databases, messaging, monitoring, and infrastructure patterns; familiarity with containerization and orchestration tools.
CI/CD and Software DeliveryDesign and implementation of continuous integration and continuous deployment pipelines, infrastructure automation, testing strategies, and reliability practices for production systems.
Relational Databases and SQLSQL query design and optimization, understanding of relational theory, schema design for business requirements, indexing strategies, and transaction management.
Technical Communication and DocumentationClear written and verbal communication of technical concepts to diverse audiences, architecture documentation, decision records, and the ability to explain tradeoffs to non-technical stakeholders.
Business Process Analysis and OptimizationAbility to map current business processes, identify bottlenecks and inefficiencies, evaluate potential solutions, and measure business impact of technical changes.
Nice to have
Data Extraction from Unstructured SourcesExperience using LLMs and NLP techniques to extract structured information from unstructured data including transcripts, documents, emails, and conversations; familiarity with document parsing and entity extraction.
Workflow Automation and OrchestrationFamiliarity with workflow automation platforms including n8n, Zapier, Temporal, or similar tools; understanding of orchestration patterns, reliability guarantees, and integration architecture.
Process Mining and Workflow AnalysisKnowledge of process mining techniques, workflow analysis methodologies, event log analysis, process discovery algorithms, and Business Process Model and Notation (BPMN) for documenting and optimizing workflows.
Healthcare or SaaS Domain ExperienceBackground in healthcare technology, telemedicine, e-commerce, or SaaS platforms understanding regulatory requirements, compliance considerations, and scaling challenges in regulated or high-throughput environments.
Retrieval-Augmented Generation (RAG) SystemsExperience building RAG pipelines including vector databases, semantic search, prompt enrichment, and evaluation of retrieval quality and generation accuracy for knowledge-grounded applications.
Observability and Evaluation FrameworksImplementation of monitoring, logging, and evaluation systems for AI applications; experience with LLM evaluation metrics, trace analysis, and debugging AI systems in production.
TypeScript, React, or Full Stack ExpertiseStrong proficiency in TypeScript, React frontend development, or full stack capabilities; experience building modern web applications with strong type safety and component-driven architecture.
Kotlin or Java Backend DevelopmentProduction experience with Kotlin or Java for building scalable backend services; familiarity with frameworks like Spring Boot and understanding of JVM performance characteristics.
Go Systems ProgrammingExperience building high-performance systems with Go; understanding of goroutines, channels, and systems-level programming for infrastructure and DevOps tooling.
Mobile DevelopmentProduction mobile development experience for iOS or Android; understanding of mobile architecture patterns, performance optimization for resource-constrained environments, and platform-specific constraints.
Compensation & benefits
Salary
USD 190,000 – 240,000 (annual)
Stock options
Available
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Hims & Hers
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Hims & Hers is a digital health company that provides affordable and convenient healthcare services to patients through a direct-to-consumer online platform. The company offers prescription medications, treatments, and consultations with licensed healthcare providers for a wide range of common conditions including erectile dysfunction, hair loss, and skincare concerns. Hims & Hers operates in the telehealth and e-commerce pharmacy market, making healthcare more accessible by eliminating traditional barriers like lengthy doctor visits and expensive in-person consultations. The company is on a mission to make healthcare more affordable, accessible, and transparent for everyday people.
San Francisco, USAFounded 2017hims.com
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