Ramp

Backend Engineer, Ops

Ramp1 weeks ago
Location

New York, NY (HQ)

Type

Full Time

Salary

USD 168,000 – 284,900

Level

Senior

Role

Backend Engineer

Posted

Mar 4, 2026

Full TimeSenior

The role

Summary

Ramp is seeking a Backend Engineer for their Ops Engineering team to build internal tools and infrastructure that empower operations teams. The role focuses on full-stack development, AI integration, and creating scalable systems using modern technologies like Python, TypeScript, React, and AWS. Requires 5+ years of experience with strong backend architecture knowledge and AI technology aptitude.

What you'll do

Full-Stack Internal Application Development: Design and build comprehensive internal applications and tools that empower operations teams to work more efficiently and deliver exceptional customer experiences
Backend Service Architecture: Develop robust backend services and APIs that power internal tooling, ensuring scalability, reliability, and performance at enterprise scale
Third-Party Platform Integration: Build seamless integrations with platforms like Retool, Zendesk, and other operational systems to create unified workflows
AI-Powered Automation: Leverage AI tooling and capabilities to build intelligent automation, enhance operator productivity, and improve decision-making within internal tools
Data-Driven Feature Development: Create analytics features and data visualization that provide operations teams with actionable insights and improved visibility into business metrics
Cross-Functional Collaboration: Work closely with operations stakeholders to understand pain points, gather detailed requirements, and iterate on solutions that solve real business problems
Code Quality and Best Practices: Write clean, maintainable, and well-tested code following software engineering best practices including comprehensive unit and integration testing
Engineering Culture Development: Participate in code reviews, mentor team members, and contribute to the growth of engineering culture and technical standards
End-to-End Feature Ownership: Own features from initial design through deployment, monitoring, and continuous iteration based on user feedback and performance metrics
Production Support and Monitoring: Participate in On Call rotation to resolve critical issues impacting internal users and maintain system reliability

What we look for

Technical

Backend Programming ProficiencyStrong proficiency in modern programming languages such as Python, TypeScript/Node.js, with demonstrated ability to build production-grade applications
Full-Stack Development ExperienceExperience building full-stack applications with modern frameworks including React, Next.js, or similar frontend technologies
Backend Architecture KnowledgeSolid understanding of backend architecture patterns, RESTful API design, microservices, and distributed systems
Database Systems ExpertiseHands-on experience with database systems including PostgreSQL, Redis, and understanding of data modeling and optimization
AI Technology IntegrationDemonstrated aptitude for working with AI technologies, including experience integrating LLMs, building AI-powered features, or applying AI to solve business problems
Cloud InfrastructureFamiliarity with cloud infrastructure (AWS preferred) and modern DevOps practices including containerization and CI/CD pipelines
Internal Tooling Platform ExperienceExperience with platforms like Retool, Zendesk, or similar internal tooling platforms is strongly preferred

Education

Technical BackgroundBachelor's degree in Computer Science, Software Engineering, or equivalent practical experience in software development

Experience

Production Software Development5+ years of software engineering experience building and shipping production applications at scale
Internal Tools DevelopmentExperience building internal tools or working closely with non-technical stakeholders to understand and solve operational challenges
Cross-Functional CollaborationProven track record of working cross-functionally with operations, product, and engineering teams in fast-paced environments

Skills

Required skills

Backend DevelopmentExpertise in Python, TypeScript/Node.js with 5+ years of production experience
Full-Stack ArchitectureProficiency in React, Next.js, and modern frontend frameworks
Database ManagementStrong experience with PostgreSQL, Redis, and database optimization
AI IntegrationDemonstrated ability to work with AI technologies and LLM integration
API DesignDeep understanding of RESTful API design and backend architecture patterns
Cloud InfrastructureAWS experience and modern DevOps practices
Product SenseStrong product intuition and user empathy for internal tool development
Communication SkillsExcellent verbal and written communication for cross-functional collaboration

Nice to have

Retool PlatformExperience with Retool for building internal dashboards and applications
Zendesk IntegrationKnowledge of Zendesk APIs and custom integration development
Fintech ExperienceBackground in financial technology or payment processing systems
Startup EnvironmentExperience working in fast-paced startup environments with rapid iteration
Mentoring ExperienceTrack record of mentoring junior engineers and contributing to team growth

Compensation & benefits

Salary

USD 168,000 – 284,900 (annual)

Stock options

Available

Benefits

Health Insurance

100% medical, dental & vision insurance coverage for employee, partially covered for dependents, plus One Medical annual membership

Retirement Plan

401k with employer match on contributions made while employed by Ramp

Paid Time Off

Flexible PTO policy allowing for work-life balance

Fertility Support

Fertility HRA up to $10,000 per year for family planning assistance

Parental Leave

Comprehensive parental leave policy for new parents

AI Token Access

Unlimited AI token usage for professional development and productivity

Pet Insurance

Pet insurance coverage for furry family members

Home Office Setup

Centralized home-office equipment ordering for all employees

Wellness Stipend

Health and wellness stipend for fitness and well-being expenses

Office Perks

In-office perks including lunch, snacks, drinks, and more

Travel Budget

Budget for intra-office travel between company locations

Relocation Support

Relocation assistance to NYC or SF as needed for the role


Interview process

  1. 1
    Application Review Initial screening of resume and application materials focusing on technical background and relevant experience
  2. 2
    Phone/Video Screen 30-45 minute conversation with engineering team member to discuss background, motivations, and basic technical concepts
  3. 3
    Technical Interview Live coding session focusing on backend development, API design, and problem-solving approach with real-world scenarios
  4. 4
    System Design Interview Architecture discussion covering internal tooling design, scalability considerations, and integration patterns
  5. 5
    Cross-Functional Interview Discussion with operations stakeholders to assess collaboration skills and product sense for internal tools
  6. 6
    Culture and Values Interview Conversation with engineering leadership about engineering culture, values alignment, and career growth aspirations
  7. 7
    Final Interview Meet with senior leadership to discuss role expectations, team dynamics, and mutual fit assessment

Apply for this position

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