Software Engineer, Engineering Platform
Software Engineer · Senior · Full Time
Opens Ramp's application page
Role
What you'll do.
Ramp is seeking a highly skilled Software Engineer for their Engineering Platform team, focused on building critical infrastructure that enables 300+ engineers to work efficiently and innovatively. The role involves creating sophisticated developer tooling, improving CI/CD pipelines, and developing AI-native reliability systems that empower engineering productivity and system resilience.
Responsibilities
- Developer Infrastructure: Build and maintain systems that enhance engineering team productivity, including merge queues, deployment pipelines, and development tooling
- Incident Management: Lead comprehensive incident resolution from root cause diagnosis to prevention strategies
- Service Golden Paths: Design standardized infrastructure templates for services to reduce redundant work
- Developer Tooling: Manage and optimize developer tools ecosystem including dev portal, monitoring, and deployment systems
- Performance Optimization: Measure and improve software development lifecycle metrics like PR throughput and defect rates
- AI Infrastructure: Develop AI-native reliability tools and create infrastructure supportive of autonomous coding agents
Qualifications
What we look for.
Technical
Infrastructure Experience
Proven track record of building CI/CD and platform systems at meaningful scale
Production Troubleshooting
Deep understanding of diagnosing infrastructure-level production failures
Education
Computer Science
Bachelor's degree in Computer Science, Software Engineering, or related technical field preferred
Experience
System Design
Demonstrated ability to think holistically about complex technical systems and interactions
Developer Productivity
Experience improving engineering workflows and reducing systemic friction
Skills
Required
Systems Thinking
Ability to understand complex system interactions and infrastructure dynamics
CI/CD Infrastructure
Experience building and operating developer tooling and platform systems at scale
Production Debugging
Proficiency in diagnosing infrastructure-layer production failures
Software Architecture
Strong understanding of architectural design principles and trade-offs
Preferred
Python
Nice to haveProgramming language experience
Temporal
Nice to haveWorkflow orchestration framework
Kafka
Nice to haveDistributed event streaming platform
PostgreSQL
Nice to haveRelational database management
Redis
Nice to haveIn-memory data structure store
Tech stack
Languages
Frameworks
Databases
Tools
Other
Compensation
Pay and benefits.
Base·USD 246,900 – 339,500
Equity·Stock options
Benefits
Health Insurance
100% coverage for medical, dental, and vision insurance
Retirement
401k with employer match
Flexible PTO
Unlimited paid time off
Fertility Support
Up to $10,000 annual fertility healthcare reimbursement
Wellness
Health and wellness stipend
Home Office
Centralized home office equipment ordering
Travel
Budget for intra-office travel
Relocation
Support for relocating to NYC or SF
Process
Interview steps.
- 01
Initial Screening
Resume and background review
- 02
Technical Phone Screen
Discussion of technical experience and system design capabilities
- 03
Onsite/Virtual Interviews
Multiple technical and cultural interviews assessing system thinking and problem-solving skills
- 04
System Design Challenge
In-depth evaluation of infrastructure and architectural design capabilities
Full posting
Original listing.
About Ramp
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $100B in annualized spend flows in and out of 50,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
The Engineering Platform team owns the systems that let 300+ engineers move fast without breaking things — and fix things fast when they do break. You're not building features for customers. You're building the factory that builds the product: CI/CD pipelines, merge queues, dev deploy infrastructure, golden paths for services, on-call tooling, and the AI-native layer that makes all of it work in an agentic world.
When something is slow, you feel it. When something is broken, you own it end to end — diagnosis, fix, postmortem, prevention. This is high-leverage, high-ownership infrastructure work at a company that moves fast enough to make the problems interesting.
What You'll Do
Build systems that make 300 engineers faster — merge queues, dev deploys, CI/CD, Smart Reviewer, stack tooling — and own the blast radius when things slow down
Lead important incidents end-to-end: diagnose root cause (DB serialization failures, Redis latency spikes, Temporal timeouts), fix it, write the postmortem, and prevent the next one
Design golden paths for services — API, DB migrations, Kafka, Temporal, secrets — so teams can spin up infrastructure without reinventing the wheel every time
Own the full dev tooling surface: Devportal, Graphite, Buildkite, Inspect, dev deploys, LaunchDarkly, Datadog — and understand how they interact under pressure
Treat the SDLC as a factory: measure PR throughput, CI/CD end-to-end time, and defect rates, then fix the bottlenecks instead of just monitoring them
Turn recurring developer friction — flaky tests, spicy migrations, ECR credential expiry, devtool onboard failures — into one-time fixes, not on-call rituals
Build agent-friendly infrastructure: golden paths, documentation, and tooling so AI coding agents can execute tasks correctly without a human untangling Temporal, migrations, or feature flags
Build AI-native reliability tooling — on-call automation, review agents, autonomous testing — and design clean handoffs from AI investigation to human-authorized action
Think at the system level about tech debt: feature flag cleanup, dead code deletion, punchlist orchestration — because dead code confuses agents and humans equally
What We're Looking For
You think in systems: you understand how a 400-connection pool cap, a Redis replica for feature flag cache warmup, and a Cloudflare worker change interact under load
You've built and operated CI/CD infrastructure, developer tooling, or platform systems at meaningful scale
You're comfortable diagnosing production failures at the infrastructure layer — connection pools, serialization issues, cache misses, distributed timeouts
You have strong opinions about software architecture and don't confuse them for facts — you know when to ship the 80/20 and when to slow down and design it right
You use AI as a force multiplier — coding agents, agentic testing, AI-augmented code review — and you're building the infrastructure that makes that possible, not threatened by it
You care deeply about the reliability of prod, the experience of other engineers, and the quality of what you ship
Experience with our stack is a plus: Python, Temporal, Kafka, PostgreSQL, Redis, Buildkite, LaunchDarkly, Datadog, AWS
Benefits (for U.S.-based full-time employees)
100% medical, dental & vision insurance coverage for you
Partially covered for your dependents
One Medical annual membership
401k (including employer match on contributions made while employed by Ramp)
Flexible PTO
Fertility HRA (up to $10,000 per year)
Parental Leave
Unlimited AI token usage
Pet insurance
Centralized home-office equipment ordering for all employees
Health and Wellness stipend
In-office perks: lunch, snacks, drinks, and more
Budget for intra-office travel
Relocation support to NYC or SF (as needed)
Referral Instructions
If you are being referred for the role, please contact that person to apply on your behalf.
Other notices
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
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