Pylon

Software Engineer, Intern

Pylon2 weeks ago
Location

San Francisco

Type

Full Time

Salary

USD 28,000 – 35,000

Level

Intern

Role

Software Engineer

Posted

Jul 9, 2026

Full TimeIntern

The role

Summary

Join Pylon as a Software Engineer Intern and contribute to building the future of B2B post-sales support. You'll develop AI-powered features for a platform used by 1500+ companies including Linear and Cognition, working alongside senior engineers from Airbnb, Samsara, and Meta. This is an opportunity to own features end-to-end, ship fast, and gain hands-on experience with modern full-stack technologies in a collaborative, high-growth startup environment.

What you'll do

Feature Development for Post-Sales Operations: Design and build features that empower customers in post-sales roles including Customer Support and Customer Success teams to run their operations more efficiently by leveraging AI and conversational data intelligence.
Rapid Prototyping and Iteration: Build prototypes independently, iterate quickly on solutions, and ship features to production with minimal supervision. Demonstrate ability to move fast while maintaining code quality and product standards.
End-to-End Feature Ownership: Own features from conception through deployment, taking full responsibility for project management, technical implementation, and cross-functional collaboration to deliver impactful product work.
Cross-Functional Collaboration: Work directly with Product Managers, UX Designers, and other engineers in a collaborative, agile environment. Participate in non-waterfall development processes and contribute to team architectural decisions.
Full-Stack Development: Contribute across the entire technology stack including frontend (React), backend (Golang), API layer (GraphQL), and cloud infrastructure (AWS) to deliver complete product solutions.
Learning and Professional Growth: Engage with a strong technical team including senior engineers from top-tier companies. Actively seek feedback, embrace a growth mindset, and continuously improve technical capabilities throughout the internship.

What we look for

Technical

Full-Stack Development FundamentalsStrong foundation in at least one backend language, frontend frameworks, and understanding of how frontend and backend systems integrate together.
React (Preferred)Experience or strong understanding of React for building interactive user interfaces and component-based frontend architectures. Familiarity with React hooks, state management, and modern React patterns.
Golang (Preferred)Experience or knowledge of Golang for backend development, understanding of goroutines, channels, and building scalable server-side applications.
GraphQL (Preferred)Familiarity with GraphQL for API development, understanding of schema design, queries, mutations, and advantages over REST APIs in a modern full-stack context.
AWS Cloud Services (Preferred)Experience with AWS services including compute (EC2, Lambda), storage (S3), databases (RDS, DynamoDB), and deployment patterns relevant to production applications.
AI-Driven DevelopmentProficiency in leveraging AI tools and assistants (like GitHub Copilot, ChatGPT, Claude) to enhance productivity, write code faster, and solve complex problems more efficiently.

Education

Bachelor's or Master's DegreeCurrently pursuing or completed a bachelor's or master's degree in Computer Science, Software Engineering, or a closely related technical field.
Expected Graduation TimelineExpected to graduate between December 2026 and Summer 2027, making you eligible for a Summer 2027 internship program.

Experience

Fundamental Full-Stack Development KnowledgeDemonstrated understanding of full-stack software development concepts including frontend, backend, databases, and API design through coursework, projects, or prior internship experience.
Product-Focused Development (Preferred)Prior experience building product features through internships at high-growth startups or through significant side projects demonstrates ability to ship features end-to-end and navigate startup environments.
Startup Environment Navigation (Preferred)Previous internship experience at high-growth startups shows familiarity with ambiguous requirements, rapid iteration cycles, and working effectively in fast-paced technical environments.

Skills

Required skills

Software Development FundamentalsCore computer science knowledge including data structures, algorithms, object-oriented programming, and system design principles applicable to full-stack development.
Problem-Solving and DebuggingAbility to break down complex problems, debug issues systematically, and iteratively solve technical challenges with limited guidance.
Growth MindsetGenuine desire to continuously learn, improve technical skills, and actively seek feedback from mentors and peers. Adaptability to new technologies and methodologies.
Self-Directed WorkAbility to work independently with high autonomy, take ownership of assigned features, and manage project work with minimal supervision in a startup environment.
Communication and CollaborationClear communication skills to work effectively with cross-functional teams including engineers, designers, and product managers in a collaborative setting.

Nice to have

React Frontend DevelopmentHands-on experience building user interfaces with React, understanding component lifecycle, state management patterns, and modern frontend best practices.
Golang Backend DevelopmentExperience building backend services and APIs in Golang, understanding Go's concurrency model, and familiarity with common Go web frameworks and libraries.
GraphQL API DesignExperience designing and implementing GraphQL APIs, understanding schema composition, query optimization, and advantages in modern full-stack applications.
AWS Cloud ArchitectureWorking knowledge of AWS services and deployment patterns, including containerization with Docker, orchestration, and infrastructure-as-code concepts.
AI-Enhanced Development WorkflowsActive use of AI coding assistants and tools to accelerate development velocity, generate boilerplate code, and solve problems more efficiently.
Multitasking and Context SwitchingDemonstrated ability to manage multiple workstreams simultaneously, prioritize effectively, and maintain focus across diverse technical challenges in a fast-paced environment.

Compensation & benefits

Salary

USD 28,000 – 35,000 (annual)

Benefits

Commuter Benefits

Complimentary transit and commuter programs to support San Francisco Bay Area employees and reduce commuting costs.

On-Campus Meals

Complimentary lunch, dinner, and snacks provided at the office to support employee wellness and encourage team collaboration.

Fitness Stipend

Annual fitness allowance to support personal wellness and health initiatives including gym memberships or fitness classes.

Parental Leave

Generous parental leave policy supporting employees during significant life transitions and family planning.

Unlimited PTO

Flexible paid time off policy enabling employees to manage work-life balance and take time off as needed with manager approval.

Company Holidays

14 paid company holidays including standard federal holidays and additional time off for team celebration and rest.

Annual Company Offsite

Annual team gathering fostering company culture, cross-functional collaboration, and team bonding experiences.

Interview process

  1. 1
    Application Review — Pylon's recruiting team will review your application, portfolio, GitHub profile, and relevant project work to assess technical fundamentals and fit with the internship program.
  2. 2
    Initial Technical Screening — First conversation with an engineer or technical recruiter to discuss your background, coding experience, understanding of full-stack development, and motivation to join Pylon.
  3. 3
    Technical Assessment or Take-Home Project — Coding challenge or take-home project demonstrating full-stack capabilities. Typically involves building a small feature or debugging/improving existing code using your preferred tech stack.
  4. 4
    Technical Interview with Senior Engineer — Deeper technical discussion covering system design, technical problem-solving, and understanding of the specific technologies in Pylon's stack (React, Golang, GraphQL, AWS).
  5. 5
    Final Round with Team and Leadership — Conversation with team members, engineering leadership, and potentially product/design team to assess cultural fit, collaborative skills, and ability to work effectively in Pylon's startup environment.
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Pylon

Pylon

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Pylon is a platform that helps businesses automate and optimize their customer communication and support operations. The company provides tools for managing customer interactions across multiple channels, enabling organizations to streamline workflows, improve response times, and enhance customer satisfaction. Pylon serves businesses of various sizes looking to modernize their customer engagement infrastructure and gain better visibility into their support operations.

San Francisco, USAFounded 2022usepylon.com

Tech Stack

Languages
JavaScript/TypeScriptGolangSQL
Frameworks
ReactGraphQLGo Web Frameworks
Databases
PostgreSQLRedis
Tools
AWS (EC2, Lambda, S3, RDS)DockerGit/GitHubCI/CD Pipelines
Other
Conversational AI IntegrationRESTful API DesignReal-Time Data Processing
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