Pylon

Relocate to SF: Software Engineer

Pylon3 weeks ago
Location

San Francisco

Type

Full Time

Salary

USD 180,000 – 300,000

Level

Mid

Role

Software Engineer

Posted

Jun 3, 2026

Full TimeMid

The role

Summary

Pylon is seeking a talented Software Engineer to join their B2B post-sales support platform team in San Francisco. The role requires relocation and offers an opportunity to work with a high-growth startup backed by top-tier venture capital firms, building innovative customer support technology with a focus on autonomy, technical excellence, and in-person collaboration.

What you'll do

Product Development: Build and enhance the B2B post-sales support platform with a focus on conversational data and intelligence
System Architecture: Design and implement scalable software solutions across the stack
Code Quality: Write efficient, maintainable code with strong engineering fundamentals
Autonomous Work: Manage own work, project timelines, and deliver high-quality implementations
Collaboration: Work closely with a team of senior engineers to drive product innovation

What we look for

Technical

Programming ProficiencyStrong skills in React, Golang, and modern web technologies
Cloud InfrastructureExperience with AWS and cloud-native application development
API DevelopmentExpertise in GraphQL and RESTful API design

Education

Computer ScienceBachelor's degree in Computer Science, Software Engineering, or related technical field
Equivalent ExperienceComparable professional experience may substitute formal degree

Experience

Software Engineering3-5 years of professional software development experience
Startup EnvironmentProven ability to thrive in fast-paced, autonomous work environments

Skills

Required skills

ReactFrontend development using React framework
GolangBackend programming with Go language
GraphQLAPI development and querying using GraphQL
AWSCloud infrastructure and services

Nice to have

Distributed SystemsExperience with scalable system design
Customer Support PlatformsBackground in B2B support technologies
Full Stack DevelopmentAbility to work across frontend and backend

Compensation & benefits

Salary

USD 180,000 – 300,000 (annual)

Stock options

Available

Benefits

Medical Insurance

Fully covered medical, dental, and vision insurance

Retirement Plan

401(k) retirement savings plan

Commuter Benefits

Support for transportation expenses

Parental Leave

Comprehensive parental leave policy

Paid Time Off

Unlimited PTO with 14 additional company holidays

Annual Offsite

Company-wide annual team building event

Office Perks

Lunch, dinner, and snacks provided at the office

Fitness Stipend

Financial support for fitness and wellness activities

Equity

Stock options as part of compensation package

Interview process

  1. 1
    Initial Screening — Review of resume and initial technical background
  2. 2
    Technical Phone Screen — Detailed discussion of technical skills and experience
  3. 3
    Coding Challenge — Practical coding assessment to evaluate technical abilities
  4. 4
    Onsite Interviews — Multiple rounds of technical and cultural interviews in San Francisco
  5. 5
    Final Interview — Meeting with leadership to assess overall fit and potential
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Pylon

Pylon

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Pylon is a platform that helps businesses automate and optimize their customer communication and support operations. The company provides tools for managing customer interactions across multiple channels, enabling organizations to streamline workflows, improve response times, and enhance customer satisfaction. Pylon serves businesses of various sizes looking to modernize their customer engagement infrastructure and gain better visibility into their support operations.

San Francisco, USAFounded 2022usepylon.com

Tech Stack

Languages
GolangJavaScript
Frameworks
ReactGraphQL
Databases
PostgreSQLMongoDB
Tools
AWSDockerKubernetes
Other
CI/CD
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