Pylon

Relocate to SF: Software Engineer (AI Agents)

Pylon3 weeks ago
Location

San Francisco

Type

Full Time

Salary

USD 180,000 – 300,000

Level

Senior

Role

Software Engineer

Posted

Jun 3, 2026

Full TimeSenior

The role

Summary

Pylon is seeking a talented Software Engineer to join their AI Agents team in San Francisco, focusing on building innovative post-sales support platform features. The ideal candidate will be a hands-on engineer passionate about developing cutting-edge AI technologies and improving customer support workflows in a fast-paced startup environment.

What you'll do

AI Feature Development: Build and rapidly iterate on next-generation AI features for the post-sales support platform
Performance Optimization: Continuously improve the quality and performance of AI-driven features
Autonomous Project Management: Own project details, manage work independently, and drive technical initiatives forward

What we look for

Technical

Programming LanguagesStrong proficiency in React and Golang
Web TechnologiesExperience with GraphQL and AWS cloud services
AI and Machine LearningUnderstanding of AI feature development and implementation

Education

Computer ScienceBachelor's or equivalent experience in Computer Science, Software Engineering, or related technical field

Experience

Software DevelopmentProven track record of efficient coding and strong engineering fundamentals
Startup EnvironmentPrevious experience in fast-paced, innovative technology environments

Skills

Required skills

Autonomous WorkingAbility to work independently and manage own projects
Technical EfficiencyAbility to write clean, efficient code with minimal overhead

Nice to have

AI DevelopmentExperience with conversational AI and intelligent system design
Customer Support TechUnderstanding of B2B support workflow technologies

Compensation & benefits

Salary

USD 180,000 – 300,000 (annual)

Stock options

Available

Benefits

Healthcare

Fully covered medical, dental, and vision insurance

Retirement Planning

401(k) retirement plan

Commuter Benefits

Commuter benefits program

Time Off

14 company holidays and unlimited PTO

Professional Development

Fitness stipend and annual company offsite

Interview process

  1. 1
    Initial Screening — Phone or video call with recruiting team to discuss background and fit
  2. 2
    Technical Assessment — Coding challenge or technical interview to evaluate engineering skills
  3. 3
    Onsite Interviews — In-person technical interviews with engineering team members
  4. 4
    Final Interview — Meeting with leadership to discuss role alignment and team fit
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Pylon

Pylon

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Pylon is a platform that helps businesses automate and optimize their customer communication and support operations. The company provides tools for managing customer interactions across multiple channels, enabling organizations to streamline workflows, improve response times, and enhance customer satisfaction. Pylon serves businesses of various sizes looking to modernize their customer engagement infrastructure and gain better visibility into their support operations.

San Francisco, USAFounded 2022usepylon.com

Tech Stack

Languages
ReactGolang
Frameworks
GraphQL
Tools
AWS
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